The Effect of Work Autonomy and Workload on Job Satisfaction of Female Workers in the Banking Sector: Mediating the Role of Work Life Balance


  • Iqbal Ramadhani Fuadiputra Universitas Muhammadiyah Malang
  • Khusnul Rofida Novianti Universitas Muhammadiyah Malang



work autonomy, orkload, job satisfaction, female workers, banking sector, work-life balance


The research focused on the role of work-life balance to mediate the effect of work autonomy and workload on female workers’ job satisfaction, particularly in the banking sector. By applying quantitative approach and data collection, the research used questionnaire to 100 female workers in the banking sector in Malang city, East Java, and analyzed using Partial Least Square (PLS) software. The results show that workload has a significant effect on work-life balance. Work autonomy, workload, and work-life balance have a direct and insignificant effect on job satisfaction. Nevertheless, the research highlights the importance of managing work-life balance especially for female workers related to high workload and less autonomy for their job satisfaction in the banking sector especially in Malang.

Author Biography

Iqbal Ramadhani Fuadiputra, Universitas Muhammadiyah Malang

Department of Management


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