Performance Measurement of Academic Information Systems using Performance Prism and ISO/IEC 25010

Authors

  • Liulliyah Liulliyah Institut Teknologi Sepuluh Nopember
  • Apol Pribadi Subriadi Institut Teknologi Sepuluh Nopember

DOI:

https://doi.org/10.21512/tw.v21i2.6505

Keywords:

Academic Information Systems, Performance Measurement, Performance Prism, ISO / IEC 25010

Abstract

The aim of the research was to measure system performance information in terms of system quality using the ISO/IEC 25010 model and involve stakeholders using the Performance Prism (PP) model. The research applied an action research approach where researchers developed performance measurement models and solved existing problems. The research produced 41 performance indicators, which were used to measure academic information system. The results in general academic information systems have a performance value of 5,522.

Author Biographies

Liulliyah Liulliyah, Institut Teknologi Sepuluh Nopember

Information System

Apol Pribadi Subriadi, Institut Teknologi Sepuluh Nopember

Information System

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Published

2020-11-02