About the Journal

Focus and Scope

Business excellence relies heavily on the type of strategies, techniques and tools for measuring and benchmarking the business performance. Subsequently, identifying best practices and their implementation eventually decides excellence in business. Given the importance of business excellence, a journal devoted to performance evaluation and best practices both processes and results, especially in order to be competitive in the global market, is essential. International Journal of Organizational Business Excellence (IJOBEX) addresses new developments in business excellence and best practices, and methodologies to determine these in both manufacturing and service organisations.

IJOBEX focuses on organizational performance with particular areas such as the scope of strategic planning, human resources, communication, and management that result in improving organizational performance. Organizational performance excellence is essentially required to improve values to customers and stakeholders that contribute to organizational sustainability, and to develop organizational effectiveness.

The scope of this journal includes, but not limited to:

  1. Leadership for performance excellence
  2. Strategic Planning for performance excellence
  3. Customer and market focus for performance excellence
  4. Information, measurement, knowledge management, and information technology for performance excellence
  5. Human Resource for performance excellence
  6. Operational Focus for performance excellence
  7. Communication for performance excellence
  8. Performance measures and metrics in business management
  9. Methodologies and tools for performance measurement
  10. Benchmarking business performance
  11. Business excellence in various functional areas
  12. Best practices in business management
  13. World class business and operational strategies and techniques
  14. Alignment between different levels of strategies
  15. Understanding the customer requirements
  16. Process design management
  17. Knowledge management for improved performance
  18. Systems approach for determining the best practices
  19. Six-Sigma, QFD, Taguchi methods and TQM
  20. Data warehousing and data mining in business excellence
  21. Measuring performance in creative industries
  22. Best practices in creative economy and industries

All of the topics above are considered to have essential involvement in developing organizational performance excellence.

Peer Review Process

IJOBEX follows a double-blind peer-review process, whereby authors do not know reviewers and vice versa. Peer review is fundamental to the scientific publication process and the dissemination of sound science.

IJOBEX aspires to select and publish, through double-blind peer-review, the highest quality research globally. To achieve this goal, the entire peer-review process should be thorough, objective and fair. Journal reputation depends heavily on the fairness of the peer-review process.

Peer reviewers are experts chosen by journal editors to provide written assessment of the strengths and weaknesses of written research, with the aim of improving the reporting of research and identifying the most appropriate and highest quality material for the journal.

Review Quality

IJOBEX considers its reviewers as experts in the scientific topics addressed in the articles they review. They provide written assessment of the strengths and weaknesses of written research with the aims to improve the reporting of research and identifying the most appropriate and highest quality material for the journal. Individuals who do not have such expertise cannot be reviewers.

Ratings of review quality and other performance characteristics is periodically assessed by the Editor-in-Chief to assure optimal journal performance. These ratings also contribute to decisions on reappointment to the IJOBEX Editorial Board and to ongoing review requests. Individual performance data on Reviewers are available to the Editors but otherwise kept confidential.

Reviews are expected to be professional, honest, courteous, prompt, and constructive. What is expected of reviewers? Reviewers are welcome to recommend a particular course of action, but they should bear in mind that the other reviewers of a particular paper may have different technical expertise and/or views, and the Journal's editors may have to make a decision based on conflicting advice. The most useful reports, therefore, provide the editors with the information on which decision should be based. Setting out the arguments for and against publication is often more helpful to the editors than a direct recommendation one way or the other.

The submitted manuscript is a privileged communication; reviewers must treat it as confidential. It should not be retained or copied. Also, reviewers must not share the manuscript with any colleagues without the explicit permission of the Editor-in-Chief.

Publication Ethics

Plagiarism is scientific misconduct and is an unacceptable violation of publication ethics. It should be dealt with promptly.

The journal's editors and reviewers are the primary means of detecting plagiarism in manuscripts submitted to IJOBEX. If reviewers suspect misconduct, they should notify the Editor-in-Chief in confidence, and should not share their concerns with other parties unless officially notified by the journal that they may do so.

Timeliness

Reviewers should be prompt with their reviews. If a reviewer cannot meet the deadline given, he/she should contact the Editor-in-Chief as soon as possible to determine whether a longer time period or a new reviewer should be chosen. Typically, the time to complete the first review is three (3) weeks.

Peer-Review Process

Three referees independently evaluate the scientific quality of the submitted manuscripts. Authors are encouraged to indicate in the Referral form (Manuscript Submission Kit) the names of three potential reviewers, but the editors will make the final choice. The editors are not, however, bound by these suggestions. Manuscripts should be written so that they are intelligible to the professional reader who is not a specialist in the particular field. They should be written in a clear, concise, direct style. Where contributions are judged as acceptable for publication on the basis of content, the Editor reserves the right to modify the typescripts to eliminate ambiguity and repetition and improve communication between author and reader. If extensive alterations are required, the manuscript will be returned to the author for revision.

What happens to a manuscript once it is submitted to IJOBEX?

Typically, there are seven steps to the editorial review process:

  1. The Editor-in-Chief and the Editorial Board examine the paper to determine whether it is appropriate for the journal and should be reviewed. If not appropriate, the manuscript is rejected outright.
  2. The Editor-in-Chief sends the article-identifying information having been removed to three, reviewers. Typically, one of these is from the Journal's Editorial Board. Others are specialists in the subject matter represented by the article. The Editor-in-Chief asks them to complete the review in three weeks and encloses two forms: (a) Referral Form B and (b) Referee's Evaluation (comments) form. Comments to authors are about the appropriateness and adequacy of the theoretical or conceptual framework, literature review, method, results, and discussion. Reviewers often include suggestions for strengthening of the manuscript. Comments to the Editor are in the nature of the significance of the work and its potential contribution to the literature.
  3. The Editor-in-Chief examines the reviews and decides whether to reject the manuscript, invite the author(s) to revise and resubmit the manuscript, or seek additional reviews. Final acceptance or rejection rests with the Editorial Board and /or the Editor-in-Chief, who reserves the right to refuse any material for publication. In rare instances, the manuscript is accepted with almost no revision. Almost without exception, reviewers' comments (to the author) are forwarded to the author. If a revision is indicated, the Editor provides guidelines for attending to the reviewers' suggestions and perhaps additional advice about revising the manuscript.
  4. The authors decide whether and how to address the reviewers' comments and criticisms and the editor's concerns. The authors submit a revised version of the paper to the Editor-in-Chief, along with specific information detailing how they have addressed the reviewers' and the editor's concerns.
  5. The Editor-in-Chief sends the revised paper out for review. Typically, at least one of the original reviewers will be asked to examine the article.
  6. When the reviewers have completed their work, the Editor-in-Chief examines their comments and decides whether the paper is ready to be published, needs another round of revisions, or should be rejected.
  7. If the decision is to accept, the paper is in press and the article should appear in print in approximately three to four months. The Editorial office of the Journal Division ensures that the paper adheres to the correct style (in-text citations, the reference list, and tables are typical areas of concern). The authors are asked to respond to any queries by the Publisher. Following these corrections, page proofs are emailed to the corresponding authors for their final approval. At this point, only essential changes are accepted. Finally, the article appears in the pages of the Journal and is posted online.

 

Publication Frequency

IJOBEX is an international journal published in June and December.

 

Open Access Policy

IJOBEX provides immediate open access to all published content. This policy is founded on the principle that freely accessible research fosters a broader and more equitable global exchange of knowledge.

Publication Ethics

IJOBEX is an international, peer-reviewed journal. This statement outlines the ethical responsibilities of all parties involved in the publication process, including the authors, the Editor-in-Chief, members of the Editorial Board, peer reviewers, and the publisher (Bina Nusantara University). The journal’s ethical standards are guided by the Committee on Publication Ethics (COPE) Core Practices and the COPE Best Practice Guidelines for Journal Editors. For further information, please visit the COPE’s website.

Ethical Guideline for Journal Publication.

The publication of scholarly articles in IJOBEX, a peer-reviewed journal, constitutes a significant contribution to the development of a coherent and respected body of knowledge. It reflects both the quality of the authors’ research and the integrity of the institutions that support them. Peer-reviewed publications uphold the principles of academic rigor and ensure that research is conducted and disseminated in a responsible and transparent manner.

Accordingly, it is essential to establish and maintain clear ethical standards for all parties involved in the publication process, including authors, editors, peer reviewers, the publisher, and the broader scholarly community.

As the publisher of IJOBEX, BINUS University undertakes its responsibilities in managing all stages of the publishing process with the highest level of integrity and professionalism. The University is firmly committed to ensuring that advertising, reprints, sponsorships, or other commercial considerations exert no influence on editorial decisions. Furthermore, BINUS University and the IJOBEX Editorial Board are dedicated to fostering transparent communication and cooperation with other journals and publishers whenever such collaboration serves the advancement of ethical scholarly practice.

Publication decisions
The Editor-in-Chief of IJOBEX holds ultimate responsibility for determining which manuscripts submitted to the journal are suitable for publication. This decision is guided by the scholarly merit, originality, and significance of the work to the journal’s readership and research community. Editorial judgments are made in accordance with the policies established by the Editorial Board and within the bounds of applicable legal and ethical standards, including those pertaining to defamation, copyright, and plagiarism. In making publication decisions, editors may seek advice from members of the Editorial Board or from qualified reviewers to ensure fairness, objectivity, and academic integrity.

Fair play
Editors must evaluate all manuscripts based solely on their academic merit and intellectual content, without discrimination on the basis of the authors’ race, gender, sexual orientation, religious belief, ethnic origin, citizenship, or political ideology.

Confidentiality
Editors and members of the editorial staff are required to maintain strict confidentiality regarding all manuscripts submitted to the journal. Information about a submission must not be disclosed to anyone other than the corresponding author, reviewers, potential reviewers, editorial advisers, or the publisher, as appropriate.

Disclosure and conflicts of interest
Editors must not use unpublished materials or data contained in a submitted manuscript for their own research purposes without the explicit written consent of the author(s). Editors should also refrain from considering manuscripts in which they have any potential conflicts of interest resulting from competitive, collaborative, or other relationships with any of the authors, companies, or institutions connected to the submission.

Duties of Reviewers

Contribution to Editorial Decisions
Peer review assists the editor in making editorial decisions and through the editorial communications with the author may also assist the author in improving the paper.

Promptness
Any selected referee who feels unqualified to review the research reported in a manuscript or knows that its prompt review will be impossible should notify the editor and excuse himself from the review process.

Confidentiality
Any manuscripts received for review must be treated as confidential documents. They must not be shown to or discussed with others except as authorized by the editor.

Standards of Objectivity
Reviews should be conducted objectively. Personal criticism of the author is inappropriate. Referees should express their views clearly with supporting arguments.

Acknowledgment of Sources
Reviewers should identify relevant published work that has not been cited by the authors. Any statement that an observation, derivation, or argument had been previously reported should be accompanied by the relevant citation. A reviewer should also call to the editor's attention any substantial similarity or overlap between the manuscript under consideration and any other published paper of which they have personal knowledge.

Disclosure and Conflict of Interest
Privileged information or ideas obtained through peer review must be kept confidential and not used for personal advantage. Reviewers should not consider manuscripts in which they have conflicts of interest resulting from competitive, collaborative, or other relationships or connections with any of the authors, companies, or institutions connected to the papers.

Duties of Authors

Reporting Standards
Authors of reports of original research should present an accurate account of the work performed as well as an objective discussion of its significance. Underlying data should be represented accurately in the paper. A paper should contain sufficient detail and references to permit others to replicate the work. Fraudulent or knowingly inaccurate statements constitute unethical behaviour and are unacceptable.

Data Access and Retention
Authors are asked to provide the raw data in connection with a paper for editorial review, and should be prepared to provide public access to such data (consistent with the ALPSP-STM Statement on Data and Databases), if practicable, and should in any event be prepared to retain such data for a reasonable time after publication.

Originality and Plagiarism
The authors should ensure that they have written entirely original works, and if the authors have used the work and/or words of others that this has been appropriately cited or quoted.

Multiple, Redundant or Concurrent Publication
An author should not in general publish manuscripts describing essentially the same research in more than one journal or primary publication. Submitting the same manuscript to more than one journal concurrently constitutes unethical publishing behaviour and is unacceptable.

Acknowledgment of Sources
Proper acknowledgment of the work of others must always be given. Authors should cite publications that have been influential in determining the nature of the reported work.

Authorship and Contributorship
Authorship should be limited to those who have made a significant contribution to the conception, design, execution, or interpretation of the reported study. All those who have made significant contributions should be listed as co-authors. Where there are others who have participated in certain substantive aspects of the research project, they should be acknowledged or listed as contributors. The corresponding author should ensure that all appropriate co-authors and no inappropriate co-authors are included on the paper and that all co-authors have seen and approved the final version of the paper and have agreed to its submission for publication.

Hazards and Human or Animal Subjects
If the work involves chemicals, procedures or equipment that have any unusual hazards inherent in their use, the author must clearly identify these in the manuscript.

Disclosure and Conflicts of Interest
All authors should disclose in their manuscript any financial or other substantive conflict of interest that might be construed to influence the results or interpretation of their manuscript. All sources of financial support for the project should be disclosed.

Fundamental errors in published works
When an author discovers a significant error or inaccuracy in his/her own published work, it is the author's obligation to promptly notify the journal editor or publisher and cooperate with the editor to retract or correct the paper.

Complaint & Appeals

This journal has a clearly defined procedure for handling complaints or appeals related to the journal, the editorial staff, the Editorial Board, or the publisher. Each complaint will be addressed with due diligence, and the concerned party will receive a clear explanation of the nature and outcome of the investigation. The scope of complaints includes, but is not limited to, matters involving editorial procedures, unethical citation practices, potential bias by editors or reviewers, and possible manipulation of the peer-review process. All complaints will be handled in accordance with the Committee on Publication Ethics (COPE) guidelines.

Discussions & Corrections

The journal welcomes post-publication discussions and corrections from readers regarding published articles. Readers who wish to submit comments, discussions, or correction requests may contact the Editor-in-Chief via email with a detailed explanation of their feedback. If the Editor-in-Chief deems the feedback valid and appropriate, the authors of the original article will be invited to respond. The exchange between readers and authors will be moderated and published as necessary to ensure transparency and academic integrity.

Advertising & Marketing Policy

Advertising Policy. Binus Business Review does not currently publish commercial advertisements or accept advertising revenue.

Marketing Policy. Any direct marketing activities conducted on behalf of the publisher or the journal, including the solicitation of manuscripts, must be appropriate, targeted, and unobtrusive. All information distributed about the journal or publisher must be accurate, transparent, and not misleading to readers, authors, or prospective contributors.

Journal Licensing Term

All articles published in Binus Business Review are made available under the terms of the Creative Commons Attribution–ShareAlike 4.0 International License (CC BY-SA 4.0). Under this license, users are permitted to:

  • Adapt - remix, transform, and build upon the material for any purpose, including commercial use.

These rights cannot be revoked provided that the following conditions are observed:

  • Attribution : Appropriate credit must be given to the original author(s); a link to the license must be provided; and any modifications made to the material must be clearly indicated. Such attribution must be presented in a reasonable manner that does not suggest endorsement by the author(s) or the publisher.

  • ShareAlike - If the material is remixed, transformed, or built upon, the resulting work must be distributed under the same license as the original.

  • No Additional Restrictions: No legal terms or technological measures may be applied that restrict others from exercising the rights granted under this license

This ensures that published research remains freely available and can be used responsibly to advance scholarly and professional knowledge.

For details, please refer to the official license page of Creative Commons 

Archiving Policy

Our journal adopted the concept of LOCKSS and CLOCKSS archives, in which the softcopy of our journal will be sent to Garuda and Indonesia OneSearch