International Journal of Organizational Business Excellence 2023-01-25T07:19:55+00:00 Bachtiar H Simamora Open Journal Systems <div class="the-description">International Journal of Organizational Business Excellence (IJOBEX) addresses new developments in business excellence and best practices, and methodologies to determine these in both manufacturing and service organisations. IJOBEX focuses on organizational performance with particular areas as the scope—strategic planning, human resource, communication and management that result in improving organizational. Organizational performance excellence is essentially required to improve values to customers and stakeholders that contribute to organizational sustainability, and to develop organizational effectiveness.</div> 100 Years of Recessions: Lessons Learned, but not Applied 2023-01-09T07:27:03+00:00 Kyle Patterson Kyle Neumann James Ondracek Mohammad Saeed Andy Bertsch <p><em>Large financial institutions, sometimes described as “too big to fail” (TBTF), are the epicenter of economic recessions through the past century. While literature has narrowed a set of causes for major recessions, such as in the Great Recession, fewer attempts have been identified to place each event in context as a series. By comparing causes, treatments, and outcomes of major recessions through the past century with a global perspective, beginning with the Great Depression and ending with the COVID-19 Recession, trends in governmental policy emerge as a framework in which recessions occur and are addressed. The use of fiscal relief packages, or “bailouts,” and deregulation of mergers, acquisitions, and derivative swaps are assessed as factors in the expansion of the TBTF mentality.</em></p> 2023-01-25T00:00:00+00:00 Copyright (c) 2022 The Impact of Workplace Diversity on Innovation: The Moderating Effects of Transactive Memoryand Inclusion Climate 2023-01-25T06:29:41+00:00 haji Ushimaru Mehran Doulatabadi <p><em>With the progress of globalization, diversity management, such as how to manage employees with different genders, races, languages, values, etc., has become an important issue even in Japanese companies, which have traditionally been dominated by male regular employees. This study examined the effects of bio-demographic diversity and task-related diversity on innovation in the workplace, and the moderating effects of inclusion climate and transactive memory. Four hypotheses were proposed and the questionnaire surveys from 173 Japanese employees in various companies were statistically analyzed. The results showed that task-related diversity, which is an internal characteristic of human attributes such as work experience, educational experience, and values, was a factor that promoted innovation. In addition, transactive memory, which is a memory system of knowledge about who knows what in the workplace, was found to strengthen the positive relationship between task-related diversity and innovation as the higher it was. In addition, although inclusion climate had no moderating effect between diversity and innovation, it had a significantly positive direct impact on innovation. It was suggested that creating a climate of inclusion, independent of increasing the degree of diversity, is important for innovation in the workplace.</em></p> 2023-01-25T00:00:00+00:00 Copyright (c) 2022 The Effect of Self-Efficacy, Perceived Organizational Support, and Organizational Commitments on Employee Organizational Citizenship Behavior at PT Surveyor Indonesia 2023-01-09T07:47:04+00:00 Setyani Dwi Lestari Muh. Taufik Hadi Saputra <p><em>Th</em><em>e research</em><em>&nbsp;aims to analyze the effect of self-efficacy, perceived organizational support, and organizational commitment on organizational citizenship behavior of employees of PT Surveyor Indonesia (Persero) in Jakarta. Th</em><em>e</em><em>&nbsp;</em><em>research</em><em>&nbsp;use</em><em>d</em><em>&nbsp;a survey method. The population </em><em>was</em><em>&nbsp;all permanent employees with total 437. With slovin formula, the number of samples obtained for this study is 82 respondents. The data were collected using questionnaire that distributed to the target samples using simple random sampling technique. All data will be tested for validity and reliability before continuing to analysis technique using multiple linear regression analysis. The results showed all variables have influence on organizational citizenship behavior at PT Surveyor Indonesia (Persero). Adjusted R</em><em><sup>2</sup></em><em>&nbsp;0</em><em>,</em><em>965, meaning that 96</em><em>,</em><em>5% of organizational citizenship behavior can be explained by self-efficacy, perceived organizational support, and organizational commitment.</em></p> 2023-01-25T00:00:00+00:00 Copyright (c) 2022 Determinants of Professional Growth of Employees in Nigerian Banking Institutions 2023-01-09T07:53:10+00:00 Nonye Anefiok Asikpo Samuel Effiong Affia Akaninyene Udo Akang <p><em>The </em><em>research</em><em>&nbsp;examined the determinant of professional growth of employees in Nigerian banking institution. The population of the study consisted of 432 staff of the selected banks in Uyo metropolis. Stratified sampling techniques were used to select 148 respondents out of the population. The instrument used for data collection was questionnaire. The instrument was validated by two experts in evaluation and Test. Data from 148 completed questionnaire forms were subjected to PMC analysis. the findings showed that training and membership with professional body has a remarkable relationship with professional growth of employees in Nigerian banking institution. The study however, recommended that, employees qualified for training should be encouraged by providing study leave with pay, and where scholarship is given a proper contract should be undertaken whereby employees would serve for a certain number of years after his/her course. Emphasis should be placed on in-service training where employees already in the field impact knowledge on the newly employed employees and more effort to be geared towards developing a positive professional attitude among bank staff. Such attitude includes having high regards for the profession, upholding the code of conduct, desisting from any action that can tarnish the image of the profession</em><em>.</em></p> 2023-01-25T00:00:00+00:00 Copyright (c) 2022 Analysis of Supply Chain Management on Operational Performance of Automotive Companies 2023-01-09T07:59:45+00:00 Danang Prihandoko Nayla Nur Alifah <p><em>Th</em><em>e</em><em>&nbsp;</em><em>research</em><em>&nbsp;aims to determine the influence of supply chain management on the operational performance of the YAMAHA-authorized dealers (YSS) in Bogor and surrounding areas. Respondents to this study were 30 people representing ten YSS. Data collection using questionnaires and analysis using validity test, reliability test, F-test, and multiple regression analysis with the SPSS ver.22. The results of this study indicate that supply chain management has a partial and simultaneous influence on operational performance. Information sharing has a significant effect on operational performance. Long-term relationships have a significant influence on operational performance. Process integration has a significant influence on operational performance, and the delivery system has a significant influence on operational performance at YSS.</em></p> 2023-01-25T00:00:00+00:00 Copyright (c) 2022