International Journal of Organizational Business Excellence <div class="the-description">International Journal of Organizational Business Excellence (IJOBEX) addresses new developments in business excellence and best practices, and methodologies to determine these in both manufacturing and service organisations. IJOBEX focuses on organizational performance with particular areas as the scope—strategic planning, human resource, communication and management that result in improving organizational. Organizational performance excellence is essentially required to improve values to customers and stakeholders that contribute to organizational sustainability, and to develop organizational effectiveness.</div> Bina Nusantara University en-US International Journal of Organizational Business Excellence 2622-8793 Assessment of Rural Road Network on Economic Development of Local Government Areas in Nigeria <p><em>The research aims to assess the impact of rural road networks on the economic development of local government areas (LGAs) in Nigeria. The research utilizes a mixed-methods approach, combining quantitative analysis and qualitative interviews, to comprehensively evaluate the relationship between rural road networks and economic development indicators in selected LGAs. Data on road infrastructure, socio-economic variables, and development indicators are collected from various sources, including government records, satellite imagery, and surveys. The findings contribute to the existing body of knowledge on the role of rural road networks in economic development in Nigeria. The analysis highlights the positive impact of well-developed rural road networks on various economic indicators, such as increased agricultural productivity, enhanced market access, job creation, and poverty reduction. Additionally, it identifies key barriers and constraints, such as inadequate maintenance, insufficient funding, and governance issues, which hinder the optimal utilization of rural road infrastructure. The results provide valuable insights for policymakers, local government authorities, and development agencies in formulating strategies and interventions to improve rural road networks and promote inclusive economic growth in Nigeria’s LGAs. It emphasizes the need for targeted investments in road infrastructure, capacity building, and effective governance mechanisms to ensure the sustainable development of rural areas and uplift the living standards of rural communities.</em></p> Ime Robson Nseobot Charles Bassey Nayan Deep Singh Kanwal Copyright (c) 2023 2023-10-12 2023-10-12 6 1 1 18 Impact of Product Differentiation Strategies on Organizational Performance (A Case Study of MTN Nigeria Limited, Uyo) <p><em>Th</em><em>e research</em><em>&nbsp;examines the impact of product differentiation strategies on organizational performance using MTN Nigeria Limited, Uyo, as a case study. The research design for t</em><em>he research </em><em>is a survey. The population</em><em>&nbsp;</em><em>consist</em><em>s</em><em>&nbsp;of 137 staff members of MTN, Uyo. A sample and sampling technique </em><em>are</em><em>&nbsp;used to select 103 respondents out of the population using Kracjie and Morgan's (1970) formula. The instrument used for data collection </em><em>is</em><em>&nbsp;a self-structured questionnaire. The instrument </em><em>is</em><em>&nbsp;validated by experts in testing and measurement. A Pearson Product Moment Correlation (PPMC) analysis</em><em>&nbsp;is</em><em>&nbsp;used to determine the reliability of the instruments. Data from completed questionnaires was subjected to descriptive analysis. The findings show and conclude that product quality differentiation is a key element of a successful business. The company adopts product differentiation strategies to deliver the best products at competitive prices to its customers. Product design differentiation plays a central role in the decision to switch to competitors. The</em><em>&nbsp;research</em><em>&nbsp;recommend that the strategic leadership of the organization consider adopting product differentiation, as it is the most dominant generic strategy adopted by similar organizations. </em><em>T</em><em>he company should adopt new innovations to enhance product design to influence the firm</em><em>’</em><em>s competitiveness and improve organizational performance. The firm should focus on differentiating its products based on quality. A quality product leads to increased sales as well as giving the firm a competitive advantage.</em></p> Ime Robson Nseobot Emmanuel Sunday Ukpong Itoro Edet Akpan Nayan Deep Singh Kanwal Copyright (c) 2023 2023-10-12 2023-10-12 6 1 19 30 The 2008 Global Financial Crisis and COVID-19 Downturn: Parallels and Lessons <p><em>The Global Financial Crisis of 2008 (GFC) and the COVID-19 downturn wreaked havoc on the global economy and people across the world. Lessons learned from the GFC can help the country and the world rebound from COVID-19. The research addresses the causes of the GFC and how it unfolded in the United States (US). It also discusses how the crisis spread from the US to the United Kingdom (UK) and China, as well as rescue efforts in those countries and the role of the International Monetary Fund (IMF). In addition, the research discusses the COVID-19 downturn, the parallels, and differences between the GFC and the downturn, and the lessons of the GFC that can be applied to the COVID-19 downturn. Finally, the research recommends a strategic financial rescue plan to restart post COVID-19 economic growth in the US.</em></p> Lisa Jerde Spillman James Ondracek Mohammed Saeed Karli Peterson Andy Bertsch Copyright (c) 2023 2023-10-12 2023-10-12 6 1 31 44 The Effect of Leadership, Commitment, and Adversity Quotient on Employee Performance at PT Mitra Integrasi Informatika <p><em>Companies must have a competitive edge that can only be achieved through productivity, innovation, creativity, and consistently passionate and loyal employees to compete in a similar industry. Appropriate human resource management concepts and techniques should be also applied to ensure excellent job performance, effective leadership, good employee engagement, adversity quotient, and a supportive work environment. The research aimed to analyze the effect of leadership, commitment, and adversity quotient on the performance of employees of PT Mitra Integrasi Informatika. The research used a quantitative method by using questionnaire to collect data. The population is selected from employees in this company. By using Slovin formula, the number of samples needed was 109 respondents. &nbsp;The questionnaire was distributed to the target respondents by using simple random sampling technique. Multiple regression analysis technique was applied to all collected data by using Statistical Product and Service Solutions (SPSS) program version 22. The findings indicate that leadership, commitment, adversity quotient have a positive and significant effect on employee performance.</em></p> Risfa Dewi Setyani Dwi Lestari Aninda Zakia Arafa Fenti Sofiani Copyright (c) 2023 2023-10-12 2023-10-12 6 1 45 54 Relationship between Intellectual Intelligence and Learning Motivation with Learning Achievement <p><em>The research was conducted with the aim of finding out which factors have the most significant relationship with increasing student learning achievement. The method used in this research is an explanatory research method with an approach method, namely a survey by giving questionnaires to respondents. The results of the research show that there is a relationship between intellectual intelligence and learning motivation on learning achievement using the validity test, reliability test, normality test, multicollinearity test, heteroscedasticity test, multiple linear regression test, coefficient of determination test, f table test, and t table test with levels of 95% confidence and SPSS version 25. The SPSS output related to the variables intellectual intelligence and learning motivation obtained a tolerance value of 0.363, greater than 0.05, and was supported by a VIF value of 2.754, smaller than 10. Based on the research results, there is a positive relationship between intellectual intelligence, learning motivation, and learning achievement in students.</em></p> Danang Prihandoko Jerry Sendi Devisya Mary Petrina Stecy Novrisa Copyright (c) 2023 2023-10-12 2023-10-12 6 1 55 68