International Journal of Organizational Business Excellence <div class="the-description">International Journal of Organizational Business Excellence (IJOBEX) addresses new developments in business excellence and best practices, and methodologies to determine these in both manufacturing and service organisations. IJOBEX focuses on organizational performance with particular areas as the scope—strategic planning, human resource, communication and management that result in improving organizational. Organizational performance excellence is essentially required to improve values to customers and stakeholders that contribute to organizational sustainability, and to develop organizational effectiveness.</div> Bina Nusantara University en-US International Journal of Organizational Business Excellence 2622-8793 The Effect of Organisation Structure, Competency and Innovation on Firm Performance in The Era of Industry 4.0 <p>The research aimed to determine the effect of organizational structure, competency, and innovation which are considered as key factors that affect firm performance in the era of industry 4.0. The research used purposive sampling survey to obtain primary data by distributing questionnaires directly to respondents or employees of Indosat Ooredoo's head office in Jakarta. The research had 135 respondents as samples. The method for data analysis was multiple regression analysis using SPSS version 25 software. The results show that the organizational structure has a positive influence of 58,6% on competency, the organizational structure has a positive influence of 44% on innovation, competency has a positive influence of 48,5% on innovation, competency has a positive effect of 72,7% on firm performance, innovation has a positive influence of 38,6% on company performance, and simultaneously both competency and innovation have a positive effect of 72,8% on firm performance. It is recommended that Indosat Ooredoo make improvements on the organizational structure to maximize employee competency and innovation to further enhance firm performance in the industry era 4.0.</p> Setyani Dwi Lestari Brantas Juwana Copyright (c) 2021 2021-07-05 2021-07-05 4 1 1 8 IoT Based Omni-Channel Consumer Conformity in Fashion Industry: Do Gender, Age, Monthly Income Still Matter? <p><em>The research aimed to examine the influence of socioeconomic characteristics (age, gender, and income) on consumer conformity during the Internet of Things. A 7 items instrument using 7-likert scale for dimensions of consumer conformity in fashion industry for fashion consumers in Indonesia aged between 18 – 55 years old. Data analysis was performed on 470 responses using ANOVA Three-Way Test to find out if the socioeconomic characteristics are significant to the components of consumer conformity in fashion industry. This is considered the first research examining the influences of socioeconomic characteristics to Consumer Conformity. The results reveal that among the three characteristics, only age is found to be significant to Consumer Conformity. Therefore, to support the Consumer Conformity in fashion consumers, the marketer should pay attention to each age groups.</em></p> Elfindah Princes Idris Gautama So Copyright (c) 2021 2021-07-05 2021-07-05 4 1 9 20 OEE Approach in Increasing Plant Productivity <p><em>This is the case for one of the leading conglomerates based in Spain where an unfortunate event at the group´s largest frank production plant was unable to continue working, the company adopted a sense of urgency to achieve customer demand by increasing the efficiency of the rest of its production network by 25-30%. The research focuses on describing the experience of applying the concept of Operational Equipment Effectiveness in a Spanish frankfurter plant. This approach is imbedded into a Theory of Constraints scheme that ensures a positive contribution to the objective of increasing productivity with each initiative implemented. The results show that the plant was able to produce 17,5 tons per week. Lines efficiency went up by 11%, this had not been reached since the production had risen in a 28%. The combination of important tools such as OEE and TOC, resulted in important factory level discoveries, its easy replication allowed the factory to continue a horizontal deployment to the rest of 9 franks production lines</em></p> Mariana Molina-Barrientos Teresa Verduzco Bernardo Villarreal Copyright (c) 2021 2021-07-05 2021-07-05 4 1 21 28 How Environmental Concern, Warm Glow, and Financial Impact Decision of Adopting Solar PV <p><em>The research objective was to determine the significant impact of the environment concern, warm glow, and financial benefits towards Indonesia Power’s consumers motivation in using solar PV. The data was taken by questionnaire, with a sample size of 91 respondents, all consumers are solar PV users in Jawa Timur. The analysis was conducted by using SPSS with a single and multiple regression analysis method. The result indicates that the environmental concern, warm glow, and financial benefits have significant impact towards the motivation in adopting solar PV in Indonesia. Thus, the results can help Indonesia Power to foster and promote renewable Energy specifically solar PV. Furthermore, the research can help solar PV producers in how they can better promote their products.</em></p> Hana Azalia Hanna Isrania Nabila Indrasari Bachtiar H. Simamora Copyright (c) 2021 2021-07-05 2021-07-05 4 1 29 40 Examining the Impact of Brexit on Supply Chain Risk Management: Evidence from the UK Manufacturing Sector <p><em>The 2016 Brexit Referendum in the UK resulted in a withdrawal from the EU that has brought a lot of uncertainty to the supply chains (SC) in the manufacturing sector. The manufacturing sector that operates in a highly integrated EU market and relies on a significant number of EU workers is facing sharp changes in the SC. To improve resilience to the SC risks caused by Brexit, supply chain risk management (SCRM) can play a crucial role in adopting effective strategies. Although the literature highlights both, advantages and disadvantages of Brexit, this study focuses on the potential consequences on the SC. Through a systematic literature review approach, the research aimed to analyse Brexit impact on SCRM in the manufacturing sector in the UK. The research reveals that the manufacturing sector is not resilient to a barrier to trade risk and suspending SCRM decisions in the latest sequence of political events didn’t help to improve resilience. Findings emphasize the disadvantage of stockpiling due to increased cost and reveal that reorienting SC to a domestic market from the EU could mitigate SC risks more effectively than reorienting to non-EU countries. Research also outlines specific areas where SCM should be aware such as foreign direct investment (FDI) from non-EU countries and increased rates of pay</em></p> Adelina Jucyte Vikas Kumar Ximing Ruan Copyright (c) 2021 2021-07-05 2021-07-05 4 1 41 62