Chriswanto, Chriswanto, Information System Strategic Management Department, Faculty of Management, Bina Nusantara University Jl KH Syahdan 9, Jakarta 11480, Indonesia, Indonesia

• CommIT (Communication and Information Technology) Journal Vol. 8 No. 2 (2014): CommIT Journal - Articles
  DEVELOPMENT OF CUSTOMER RELATIONSHIP MANAGEMENT SYSTEM TO IMPROVE SERVICE QUALITY IN PT MANULIFE LIFE INSURANCE INDONESIA
  Abstract  PDF