Keterampilan Mendengarkan Secara Aktif dalam Komunikasi Interpersonal
Keywords:active listening, interpersonal communication, transactional
Interpersonal communication is transactional and two-way direction. Therefore active listening skills play a key role in interpersonal communication. These active listening skills can have a positive impact on communication and at the same time creating a better relationship. So it is very useful to improve the skills of active listening. This paper intends to reveal the important role of active listening skills in interpersonal communication, identifying the challenges that exist within it both internally and externally as well as indicate the action that needs to be developed to improve these skills.
De Janasz, S. C., Dowd, K. O., Schneider, B. Z. (2009). Interpersonal Skills in Organizations. 3rd Edition. New York: McGraw Hill.
DeVito, J. A. (2013). The Interpersonal Communication Book. 13th Edition. New Jersey: Pearson Education.
Lunenburg. F. C. (2010). Communication: The Process, Barriers, and Improving Effectiveness. Schooling, 1(1), 1-11.
Matin, H. Z. (2010), Relationship between Interpersonal Communication Skills and Organizational Commitment (Case Study: Jahad Keshavarzi and University of Qom, Iran). European Journal of Social Sciences, 13(3), 387-398.
Mulyana, D. (2009). Ilmu Komunikasi, Suatu Pengantar. Bandung: Remaja Rosdakarya.
Robbins, S. P, Hunsaker, P. L . (2006). Training nn Interpersonal Skills: Tips for Managing People at Work. 4th Edition. New Jersey: Pearson Prentice Hall.
Sarwono, J. (2006). Metode Penelitian Kuantitatif dan Kualitatif. Yogyakarta: Graha Ilmu.
Authors who publish with this journal agree to the following terms:
a. Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution License - Share Alike that allows others to share the work with an acknowledgment of the work's authorship and initial publication in this journal.
b. Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgment of its initial publication in this journal.
c. Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work.
All articles published Open Access will be immediately and permanently free for everyone to read and download. We are continuously working with our author communities to select the best choice of license options, currently being defined for this journal as follows: Creative Commons Attribution-Share Alike (CC BY-SA)