Nana Kusdiana, Raden, Bina Nusantara University, Indonesia

• Binus Business Review Vol. 4 No. 1 (2013): Binus Business Review - Articles
  Mengukur Tingkat Kepuasan Pelanggan terhadap Pelayanan Biro Perjalanan Tamarind Wisata (Performance Importance Method)
  Abstract  PDF