Fitricia Pasaribu, Nami, Bina Nusantara Univerisity, Indonesia
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Binus Business Review Vol. 4 No. 1 (2013): Binus Business Review - Articles
Pengukuran Kepuasan Pelanggan Menggunakan Servqual di Spinelli Coffee Gandaria
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Binus Business Review is published by Research and Technology Transfer Office, Binus University with Forum Manajemen Indonesia (FMI). Our journal in FMI: link.
We are endorsed by CORIS (Cooperation Research Inter University) and are listed as one of their association journals. Our journal in CORIS: link.
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