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Jayasari, Anintia, Bina Nusantara University, Indonesia
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Binus Business Review Vol. 5 No. 2 (2014): Binus Business Review - Articles
Analisis Kualitas Pelayanan PT Jasa Raharja dengan Metode Servqual
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Binus Business Review is published by Research and Technology Transfer Office, Binus University with Forum Manajemen Indonesia (FMI). Our journal in FMI: link.
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