The Implications of Good Governance of Village Government Office in Sidoarjo

Authors

DOI:

https://doi.org/10.21512/bbr.v10i3.5683

Keywords:

good governance, village government office, public service

Abstract

This research examined determinant factors of good governance of a village government office in Sidoarjo. This research used a survey and a cross-section through a questionnaire as the data collection. The unit of analysis was the citizen who worked as a state civil apparatus and had used public services in a village government office. To determine the sample, the researchers used a simple random sampling. The data were analyzed using Structural Equation Modeling (SEM). The results show that the rule of law and responsiveness are dominant indicators to form good governance. However, transparency and good commitment are less dominant indicators in forming good governance. The practical implications of this research are useful for the local government as they need to increase the role of good governance in improving public service performance, especially for village service.

Dimensions

Plum Analytics

Author Biographies

Rita Ambarwati, Universitas Muhammadiyah Sidoarjo

Deparment Magister Management

Faculty of Business Law Social Science

Focus Research: Public Service and Management Industry

Affandy Winarko Mudjib, Universitas Muhammadiyah Sidoarjo

Department of Magister Management

Faculty of Business Law Social Science

Focus Research: Organizational Behavior 

Fita Fitria Lestariana, Universitas Muhammadiyah Sidoarjo

Department of Magister Management

Faculty of Business Law Social Science

Focus Research: Human Resource Management

Gogor Arif Handiwibowo, Institut Teknologi 10 Nopember Surabaya

Department of Management Technology

Focus Research: Organizational Behavior & Strategic Management

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Published

2019-11-30
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