Evaluasi Sistem Informasi Akuntansi terhadap Pembayaran Klaim Nasabah pada Asuransi Perorangan di Asuransi Jiwa B

Authors

  • Rima Delly Desianawati Bina Nusantara University
  • Rindang Widuri Bina Nusantara University
  • Eka Novianti Bina Nusantara University

DOI:

https://doi.org/10.21512/bbr.v4i1.1415

Keywords:

accounting information system, claim, insurance

Abstract

Life Insurance B is a company engaging in the services of people protection. Evaluation of accounting information system which relates with the customer claims payments made by the company has the objective to identify the weaknesses in the system of disbursement procedures and to provide the new recommendations. In doing the research, the author conducted literature research and field research. Fieldwork was conducted in order to obtain accurate and real data. Based on the research, writers found some weaknesses in the payment process customer claims, including the claim that the document is not to be numbered prints, the differences in the status of the policy and double claim status. There are weaknesses in the control applications such as sequence check, check and reasonable limits, total control check, which have not been applied to the company as well. In the company’s report, there has been no report on the problems that occur in a given period. To overcome these weaknesses, writers suggest a new document in the form of proposals that have been accompanied by a serial number printed. Should the company implement a weekly batch system with a view to have the latest report from branches every week, not every month. And finally the employees should make report any problems that occur in the company, so that problems that occur can be easily monitored by the authorities.

Dimensions

Plum Analytics

Author Biographies

Rima Delly Desianawati, Bina Nusantara University

Accounting and Finance Department

Rindang Widuri, Bina Nusantara University

Accounting and Finance Department

Eka Novianti, Bina Nusantara University

Accounting and Finance Department

References

Bodnar, H. G., & William, S. H. Alih bahasa oleh Abadi, A. J. & Rudi M. T. (2000). Sistem Informasi Akuntansi. Edisi keenam. Jakarta: Salemba Empat.

Boynton, J. K. (2001). Modern Auditing. 7th ed. United States of America: John Wiley and Sons.

Gelinas, U. J., Sutton, Steve. G., Hunton, J. E. (2005). Accounting Information Systems. 6th ed. Ohio: Thomson South Western.

Gondodiyoto, Sanyoto. (2007). Audit sistem informasi + pendekatan COBIT. Jakarta: Mitra Wacana Media.

Hall, J. A. (2001). Accounting Information Systems. 3rd ed. USA: South Western College Publishing.

Horngren, C. T., Harrison, W. T., Bamber, L. S. (2002). Accounting. 5th ed. New Jersey: Prentice Hall.

Jones, F. L., and Rama, D. V. (2006). Accounting Information Systems: a Business Process Approach. Canada: Thomson, South Western.

Mannino, M. V. (2001). Database Application Development and Design. Mcgraw-Hill.

McLeod, R. Jr. (2001). Sistem Informasi Manajemen Jilid Ke-1. Edisi ke-7. New Jersey: Prentice Hall.

Mulyadi. (2001). Sistem Akuntansi. Edisi ketiga. Jakarta: Salemba Empat.

O’brien, J. A. (2003). Introduction to Information Systems: Essential for the Ebusiness Enterprise. 11th ed. New York: Mcgraw-Hill.

Romney, M. B., & Steinbart, P. J. (2005). Accounting Information System. Buku Dua. 9th ed. Jakarta: Salemba Empat.

_____________. (2006). Accounting information system, (10th ed.). New Jersey: Prentice Hall.

Saputra, L. S. (2003). Strategi Reformasi Asuransi di Indonesia. Jurnal Komputerisasi Akuntansi. Vol. 11 No. 1, Maret 2003.

Syahsono, F. E. (2010). Pengenalan Asuransi. Paper dipresentasikan pada Seminar Business process of insurance industry & financial planning. Universitas Bina Nusantara & BNI Life, Jakarta.

Vaassen, E. (2002). Accounting information system: a managerial Approach. John Wiley & Sons.

Warren, C. S., Reeve. J. M., & Fees. P. E. Alih bahasa oleh Faramita, A., Amanugrahani, & Hendrawan, T. (2005). Pengantar Akuntansi Buku 1. Edisi 21. Jakarta: Salemba Empat.

Weygandt, J. J., Kieso. D. E., & Kimmel, D. D. (2005). Accounting Principles. 7th ed. New Jersey: John Wiley & Sons.

Downloads

Published

2013-05-31
Abstract 444  .
PDF downloaded 624  .