Pengelolaan Persediaan Jasa: Suatu Contoh Aplikasi pada Jasa Rumah Sakit

Authors

  • Cecep Hidayat Bina Nusantara University

DOI:

https://doi.org/10.21512/bbr.v3i2.1349

Keywords:

service inventory, inventory models, hospital services, ABC classification

Abstract

The services sector contribute more than 70% of gross domestic product (GNP) almost all countries in the world, even the more advanced the countries are the more contribution the countries will give. Services inventory means that complementary service inventories, both human beings and machines, as well as goods and equipment that accompany delivery of services.Inventory models for services haven’t been specific, but basically they are almost similar to the inventory model for the product in the form of goods. The hospital are the places of business that produce services, so that the logistic of hospital is not the logistics of goods distribution, but it is only about material goods inventory management and equipment needed to produce those services. The most aplicable inventory services for hospital are the ABC classification model.

Dimensions

Plum Analytics

Author Biography

Cecep Hidayat, Bina Nusantara University

Management Department

References

Cheng, F., Ettl, M., Lin, Grace, Yao, D. D. (2002). Inventory-service optimization in configure-toorder

systems. Manufacturing & Service Operations Management; Spring 2002; 4, 2;

ABI/INFORM Complete, p144

Chopra, S., and. Lariviere, M. A. (2005). Managing Service Inventory to Improve Performance. MITS

loan management Review, Vol 47, No1.

Fitzsimmons, J. A., Fitzsimmons, M. J., (2011), Service Inventory, Operations, Stratergy, Information

technology. Mc Graw Hill International.

Heizer, J., Render, B. (2011). Operations Management. 10th Edition. Pearson Education.

Katok, E., Thomas, D., & Davis, A. (2008). Inventory Service-Level Agreements as Coordination

mechanism. Manufacturing and Service Operation Management, Vol 10, No 4, pp 609-624.

Stevenson, W. J. (2009). Operations Management. 10th Edition. Mcgraw-hill/Irwin.

Downloads

Published

2012-11-30
Abstract 720  .
PDF downloaded 1322  .