Analisis Penerapan Value Creation Selling dalam Strategi Pemasaran Perusahaan Jasa Logistik: Studi Kasus di PT XYZ

Authors

  • Darjat Sudrajat Bina Nusantara University

DOI:

https://doi.org/10.21512/bbr.v3i1.1332

Keywords:

value creative selling, value account planning, total value of ownership, marketing strategy

Abstract

A company is a market-oriented when the culture of value creation superior customer systematically and comprehensively implemented on company concerned. Value can be defined as the ratio of benefit to cost, where customers expect a rate of return equal or exceed the costs they incurred to obtain the products they bought. From the case studies conducted on PT XYZ, then, in getting the project tender delivery of goods geophysical equipment for the Brunei Loon project, it has been implemented value selling creation, which includes three main components, ie customer portraits, the proposed value, and benefits to customers or total value of ownership. Overall, the efficiency given value is about 20% compared to its closest competitor, the safety shipping and on time, as well as the positive benefits of the profit margin, cash flow, return on investment, brand equity, market share and customers.

Dimensions

Plum Analytics

Author Biography

Darjat Sudrajat, Bina Nusantara University

Management Department

References

Branch, A. E. (2009). Global supply chain management and international logistics, 1st ed. New York:

Routledge.

Charan, R. (2008). What the customer wants you to know. Jakarta: Gramedia Pustaka Utama.

Fisk, P. (2006). Marketing genius. England: Capstone.

Johnston, M. W., & Marshall, G. W. (2009). Relationship selling. New York: McGraw-Hill.

Kotler, P., & Amstrong, G. (2010). Principles of marketing. New Jersey: Pearson Education.

Manning, G. L., & Reece, B. L. (2007). Selling today: Creating customer value. New Jersey: Pearson

Education.

Wisner, J. D., Tan, K. C. T., Leong, G. K. (2012). Principles of supply chain management: A balanced

approach. New York: South-Western.

Downloads

Published

2012-05-31
Abstract 1035  .
PDF downloaded 1545  .