Pengaruh Dukungan Supervisor dan Pemberdayaan Terhadap Organizational Citizenship Behavior

Authors

  • Tinjung Desy Nursanti Bina Nusantara University
  • Aida Dwi Anissa Bina Nusantara University

DOI:

https://doi.org/10.21512/bbr.v5i1.1205

Keywords:

supportive supervisor, empowerment, organizational citizenship behavior

Abstract

Study aims to determine and obtain a clear picture of supportive supervisor, empowerment, and organizational citizenship behavior; and to determine the impact of supportive supervisor and empowerment towards organizational citizenship behavior of employees in PT Setia Makmur Cemerlang. Research used explanatory survey method, while the sample was taken from employees of the company. Research instrument (questionnaires) was used as primary data collection to explain the causal relationship between supportive supervisor and empowerment on organizational citizenship behavior of employees in PT Setia Makmur Cemerlang. Analysis used simple linear regression and multiple linear regression method. Result of this study shows that there is significant influence between supportive supervisor and empowerment towards organizational citizenship behavior.

Author Biographies

Tinjung Desy Nursanti, Bina Nusantara University

Management Department

Aida Dwi Anissa, Bina Nusantara University

Management Department

References

Jin-Liang, W., & Hai-Zhen, W. (2012). The influences of psychological empowerment on work

attitude and behavior in Chinese organizations. Journal of Business Management, 6(30), 8938-

http://www.academicjournals.org/article/article1380711057_Jin-Liang%20and%20Hai-

Zhen.pdf

Sekaran, U. & Roger. (2010). Research Methods for Business (5th Edition). UK: John Wiley.

Sugiyono. (2009). Metode Penelitian Bisnis. Bandung: Alfabeta.

Wijaya, T. (2009). Analisis Data Penelitian. Yogyakarta: Universitas Atma Jaya Yogyakarta.

Zaigham, N. (2010). Impact of supportive supervisors and empowerment on organizational citizenship

behavior (OCB) in the private sector of Pakistan. New Horizons, 4(2), 32-44.

Downloads

Published

2014-05-30
Abstract 520  .
PDF downloaded 766  .