Development of a Target-Based Configurable Business-to-Business Model for Electronic Wholesale Information System in East Java
DOI:
https://doi.org/10.21512/commit.v17i1.8296Keywords:
Target-Based Configuration, Businessto- Business Model, Electronic Wholesale, Information System, East JavaAbstract
Until the end of 2021, most of the electronics wholesale market in East Java has found obstacles in contract administration and monitoring of consumers’ sales targets managed conventionally in contract management and sales target monitoring aspects. This phenomenon becomes complicated because most wholesaler systems have specific rules of management. The research discusses information systems that can be configured for various business processes in the wholesale sale of electronic goods. The case-study approach is applied by analyzing, designing, constructing, and validating the new proposed system based on three case studies with different business processes. The result of the analysis phase explains minimum sales value, the number of item variants in sales, verification rules for sales supervisors, and the configuration of user access rights that are highly flexible when applied. This system is developed as web-based to make easy access to multiple platforms to accommodate flexibility. The result summarizes that companies have the power of freedom to customize their target and help them to monitor wholesale store sales to meet sales target achievement. Alternatively, suppose companies create their new sub-companies with different targets and segments. In that case, they can easily configure target sales rules without spending significant money on developing another application.
Plum Analytics
References
R. K. Rainer and B. Prince, Introduction to information systems. Wiley, 2021.
M. S. Yuliarti, “Interaksi sosial dalam masa krisis: Berkomunikasi online selama pandemi COVID-19,” Prosiding Nasional COVID-19, pp. 15–20, 2020.
S. Markovic, N. Koporcic, M. Arslanagic-Kalajdzic, S. Kadic-Maglajlic, M. Bagherzadeh, and N. Islam, “Business-to-business open innovation: COVID-19 lessons for small and mediumsized enterprises from emerging markets,” Technological Forecasting and Social Change, vol. 170, pp. 1–5, 2021.
J. Yordan, “Dissecting the e-grocery war in Indonesia,” 2021. [Online]. Available: https://www.techinasia.com/dissecting-egrocery-war-indonesia
S. N. L. Nalini, “Dampak dampak COVID-19 terhadap usaha mikro, kecil dan menengah,” Jesya (Jurnal Ekonomi dan Ekonomi Syariah), vol. 4, no. 1, pp. 662–669, 2021.
Badan Pusat Statistik, “Statistik ecommerce 2021,” 2021. [Online]. Available: https://www.bps.go.id/publication/2021/12/17/667821e67421afd2c81c574b/statistik-e-commerce-2021.html
Q. Plazar, M. Acher, G. Perrouin, X. Devroey, and M. Cordy, “Uniform sampling of SAT solutions for configurable systems: Are we there yet?” in 2019 12th IEEE Conference on Software Testing, Validation and Verification (ICST). Xi’an, China: IEEE, Apr. 22–27, 2019, pp. 240–251.
A. Q. Gill and E. Chew, “Configuration information system architecture: Insights from applied action design research,” Information & Management, vol. 56, no. 4, pp. 507–525, 2019.
R. A. Kurniawan, M. Chendra, K. Kelvin, K. Anderson, and W. Yudianto, “Analisis faktor-faktor yang berpengaruh terhadap minat penggunaan e-commerce: Studi kasus di Shopee Indonesia,” Teknologi: Jurnal Ilmiah Sistem Informasi, vol. 11, no. 2, pp. 84–92, 2021.
E. Kleymenova, M. Dronov, L. Yashina, E. Matrosova, S. Payushchik, M. Nigmatkulova, and V. Otdelenov, “User-configurable decision support system for clinical risk management,” Procedia Computer Science, vol. 190, pp. 463–470, 2021.
S. Kucherov, J. Lipko, and O. Schevchenko, “The integrated life cycle model of configurable information system,” in 2014 IEEE 8th International Conference on Application of Information and Communication Technologies (AICT). Astana, Kazakhstan: IEEE, Oct. 15–17, 2014, pp. 1–5.
F. Ehsani and M. Hosseini, “Investigation to determine elements influencing customer’s satisfaction in the B2C electronic retailing marketplaces,” EuroMed Journal of Business, no. Ahead-of-Print, 2021.
J. Sukendia, N. Harianto, S. Wansaga, and W. Gunadi, “The impact of e-service quality on customer engagement, customer experience and customer loyalty in B2C e-commerce,” Turkish Journal of Computer and Mathematics Education (TURCOMAT), vol. 12, no. 3, pp. 3170–3184, 2021.
A. Supiyandi, S. Hastjarjo, and Y. Slamet, “Influence of brand awareness, brand association, perceived quality, and brand loyalty of shopee on consumers’ purchasing decisions,” CommIT (Communication and Information Technology) Journal, vol. 16, no. 1, pp. 9–18, 2022.
P. Runeson, M. Host, A. Rainer, and B. Regnell, Case study research in software engineering: Guidelines and examples. John Wiley & Sons, Inc., 2012.
A. Alshamrani and A. Bahattab, “A comparison between three sdlc models waterfall model, spiral model, and incremental/iterative model,” International Journal of Computer Science Issues (IJCSI), vol. 12, no. 1, pp. 106–111, 2015.
A. Umber, M. S. Naweed, T. Bashir, and I. S. Bajwa, “Requirements elicitation methods,” Advanced Materials Research, vol. 433, pp. 6000–6006, 2012.
L. Bally, J. Brittan, and K. H. Wagner, “A prototype approach to information system design and development,” Information & Management, vol. 1, no. 1, pp. 21–26, 1977.
S. Nidhra and J. Dondeti, “Black box and white box testing techniques-A literature review,” International Journal of Embedded Systems and Applications (IJESA), vol. 2, no. 2, pp. 29–50, 2012.
Downloads
Published
Issue
Section
License
Copyright (c) 2023 Liliana, Felix Handani, Bambang Prijambodo, Maria Christabella Wariky
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
Authors who publish with this journal agree to the following terms:
a. Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution License - Share Alike that allows others to share the work with an acknowledgment of the work's authorship and initial publication in this journal.
b. Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgment of its initial publication in this journal.
c. Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work.
USER RIGHTS
All articles published Open Access will be immediately and permanently free for everyone to read and download. We are continuously working with our author communities to select the best choice of license options, currently being defined for this journal as follows: Creative Commons Attribution-Share Alike (CC BY-SA)