The Effects of E-Tourism to The Development of Tourism Sector in Indonesia

Authors

  • Claresta Janice Jonathan Universitas Pelita Harapan
  • Riswan Tarigan Bina Nusantara University

DOI:

https://doi.org/10.21512/commit.v10i2.1669

Keywords:

Cultural Diversity, Tourism, Marketing, E- tourism, Indonesia

Abstract

Indonesia is a nation that ethnically and culturally unique and diverse. It has potentials to leverage the growth of its tourism sector. The sector has become important to boost not only regional and also  nation- wide economic development. It can be growth further to a much larger scale by effectively utilising the pervasiveness of the information and communication technology (ICT). For example, ICT may facilitate the growth with e- tourism, which is an Internet-based marketing method. This work intends to understand the potential of using e-tourism and its effects on the development of  the  sector. Specifically, the study evaluates how the aspects  of marketing, business, and e-tourism are affected by the use of ICT and how they affect the growth of the tourism industry. A multivariate regression model is constructed to assess the case quantitatively. The empirical model suggests that the e-tourism may contribute the growth of the tourism sector by about 40%.
Dimensions

Plum Analytics

Author Biographies

Claresta Janice Jonathan, Universitas Pelita Harapan

Fakultas Ilmu Komputer, Program Studi Sistem Informasi

Riswan Tarigan, Bina Nusantara University

Master Information Technology, Graduate Program

References

S. Nirwandar. (2014, August) Pariwisata indonesia lampaui pertumbuhan ekonomi. Online. Tempo. Downloaded on January 1, 2016. [Online]. Available: http://www. tempo.co/read/news/2014/03/06/202559869/Pariwisata-Indonesia-Lampaui-Pertumbuhan-Ekonomi

J. Cardoso, “E-tourism: Creating dynamic packages using semantic web processes,” in W3C

Workshop on Frameworks for Semantics in Web Services, 2005.

P. J. Sheldon, “Destination information systems,” Annals of tourism research, vol. 20, no. 4, pp. 633–649, 1993.

P. B. Putera, S. Laksani, and D. Prihadyanti,“Optimasi promosi visit musi 2008 berbasis e-tourism,” in E-Indonesia Initiative 2008 (eII2008): Konference dan Temu Nasional Teknologi Informasi dan Komunikasi untuk Indonesia, 2008. [Online]. Available: http://iatt.kemenperin.go.id/tik/fullpaper/fullpaper186 prakoso b putera lipi.pdf

A. D. Manuputty and A. R. Tanaamah, “Kepariwisataan

berbasiskan e-tourism di indonesia,”Jurnal Teknologi Informasi, vol. 3, no. 1,

pp. 52–65, February 2006. [Online]. Available:http://repository.uksw.edu/handle/123456789/74

W. Stats. (2012) Internet users and population statistics for asia. Internet World Stats. [Online]. Available: http://www.internetworldstats.

com/asia.htm#id

R. J. Brodie, H. Winklhofer, N. E. Coviello, and W. J. Johnston, “Is e-marketing coming of age? an examination of the penetration of e-marketing and firm performance,” Journal of interactive marketing, vol. 21, no. 1, pp. 2–21, 2007.

J. Lovelock, “Tales of a reluctant instrument maker,” Journal of chemical analysis, vol. 1, no. 131, pp. 241–241, 1995.

P. A. Dabholkar and R. P. Bagozzi, “An attitudinal model of technology-based self-service: moderating effects of consumer traits and situational factors,” Journal of the academy of marketing science, vol. 30, no. 3, pp. 184–201, 2002.

A. Johne and C. Storey, “New service development: a review of the literature and annotated

bibliography,” European journal of Marketing,vol. 32, no. 3/4, pp. 184–251, 1998.

M. Sigala, “Modelling e-marketing strategies: Internet

presence and exploitation of greek hotels,”Journal of Travel & Tourism Marketing, vol. 11, no. 2-3, pp. 83–103, 2002.

C.-i. Ho and Y.-p. Liu, “An exploratory investigation of web-based tourist information search behavior,” Asia Pacific Journal of Tourism Research, vol. 10, no. 4, pp. 351–360, 2005.

S. Baloglu and Y. A. Pekcan, “The website design and internet site marketing practices of upscale and luxury hotels in turkey,” Tourism Manage-ment, vol. 27, no. 1, pp. 171–176, 2006.

R. H. Tsiotsou and M. Vlachopoulou, “Understanding the effects of market orientation and

e-marketing on service performance,” Marketing Intelligence & Planning, vol. 29, no. 2, pp. 141–155, 2011.

N. Coviello, H. Winklhofer, and K. Hamilton,“Marketing practices and performance of small

service firms an examination in the tourism accommodation sector,” Journal of Service Research, vol. 9, no. 1, pp. 38–58, 2006.

N. E. Coviello and R. J. Brodie, “Contemporary marketing practices of consumer and business-tobusiness firms: how different are they?” Journal of Business & Industrial Marketing, vol. 16, no. 5, pp. 382–400, 2001.

T. Vasudavan and C. Standing, “The impact of the internet on the role of travel consultants,” Participation and Empowerment: An International Journal, vol. 7, no. 8, pp. 213–226, 1999.

K. C. Laudon and J. P. Laudon, Management Information Systems: Organization and Technology in the Networked Enterprise, 6th ed. New Jersey, the United States of America: Prentice-

Hall International, Inc., 2000.

H.-C. Chiu, Y.-C. Hsieh, Y.-C. Li, and M. Lee, “Relationship marketing and consumer switching behavior,” Journal of Business Research, vol. 58, no. 12, pp. 1681–1689, 2005.

V. Vrana and C. Zafiropoulos, “Tourism agents’ attitudes on internet adoption: an analysis from greece,” International Journal of Contemporary Hospitality Management, vol. 18, no. 7, pp. 601–608, 2006.

R. Law, K. Leung, and R. Wong, “The impact of the internet on travel agencies,” International Journal of Contemporary Hospitality Management, vol. 16, no. 2, pp. 100–107, 2004.

H. Nysveen and M. Lexhagen, “Swedish and norwegian tourism websites: The importance of

reservation services and value-added services,” Scandinavian Journal of Hospitality and Tourism,vol. 1, no. 1, pp. 38–53, 2001.

C. Park, “A content analysis of travel agency websites in korea,” Asia Pacific Journal of Tourism Research, vol. 7, no. 1, pp. 11–18, 2002.

R. Chu, “What online hong kong travelers look for on airline/travel websites?” International Journal of Hospitality Management, vol. 20, no. 1, pp. 95–100, 2001.

R. Govers, M. Jansen-Verbeke, and F. M. Go, “Virtual tourist destinations: Assessing their communication effectiveness with and through foreign intermediaries,” in Information and communication technologies in Tourism 2000. Springer, 2000, pp. 93–103.

M. Ozturan and S. A. Roney, “Internet use among travel agencies in turkey: an exploratory study,” Tourism Management, vol. 25, no. 2, pp. 259–266, 2004.

M. R. Shihab and A. Murtadho, “Analisis situs etourism indonesia: Studi terhadap persebaran geografis, pengklasifikasian situs serta pemanfaatan fungsi dan fitur,” Jurnal Sistem Informasi, vol. 7,no. 1, pp. 13–24, 2012.

Downloads

Published

2016-10-31
Abstract 3766  .
PDF downloaded 2233  .