Organizational Communication: Communication and Motivation in The Workplace

Authors

  • Sari Ramadanty Bina Nusantara University
  • Handy Martinus Bina Nusantara University

DOI:

https://doi.org/10.21512/humaniora.v7i1.3490

Keywords:

organizational communication, nonverbal communication, interpersonal communication, communication climate, employee motivation

Abstract

Every human activity was basically driven by the motivation. Work motivation was a condition or an energy that directed employees to achieve organizational goals of the company. Nowadays, the development of organizational communication saw the communication as one of the most dominant and important activity in the organization and it could be able to motivate employees. The purpose of this study was to reveal how the role of the communication that occurs within the organization could give the motivation to employee. The problem of the research was the relationship employee motivation with factors of communication, such as nonverbal communication, interpersonal communication leadership and communication climate. The method used descriptive qualitative method. Methods of data collection of this study were literature study. Research finds that nonverbal communication, interpersonal communication leadership and communication climate have a significant role to form employee motivation. Nonverbal communication has slightly strong role in shaping the positive motivation to employee. The role includes body communication, facial communication and eye communication. Interpersonal communication leader is based on the satisfaction level of information between management and employees. Management and transparency in openness in downward communication under the form of information from superiors are by listening the communication between supervisors and employees are running smoothly.

 

Dimensions

Plum Analytics

References

Ali, A., & Patnaik, B. (2014). Influence of Organizational Climate and Organizational Culture on Managerial Effectiveness: An Inquisitive Study. The Carrington Rand Journal of Social Sciences, 1(2), 001-020.

Aworemi, J. R., Abdul-Azeez, I. A., & Durowoju, S. T. (2011). An Empirical Study of the Motivational Factors of Employees in Nigeria. International Journal of Economics and Finance Vol. 3, No. 5, October 2011, 227-233.

Buble, M., Juras, A., & Matić, I. (2014). The Relationship Between Managers’ Leadership Styles and Motivation. Journal of Contemporary Management Issues, Vol. 19 No.1, 161-193.

Buja, E. (2009). The Influence of a Teacher’s Nonverbal Behavior on Students’ Motivation. Bulletin of the Transilvania University of Brasof, 2(51).

Chen, N. (2008). Internal/Employee Communication and Organizational Effectiveness: a study of Chinese corporations in transition. Journal of Contemporary China, 17(54), 167—189.

Cristina, E. (2014). Pengaruh Iklim Komunikasi Terhadap Motivasi Kerja Karyawan PT Radio Rahmat Emmanuel Ministries. Jakarta: Binus University.

Creswell, J. W. (2013). Research Design: Qualitative, Quantitative, and Mixed Methods Approaches, 4th Edition. Los Angeles, USA: SAGE.

Dartey-Baah, K., & Amoako, G. K. (2011). Application of Frederick Herzberg’s Two-Factor theory in assessing and understanding employee motivation at work: a Ghanaian Perspective. European Journal of Business and Management Vol 3, No.9, 2011, 1-8.

De Nobile, J. J., & John, M. (2008). Organizational Communication and Job Satisfaction in Australian Catholic Primary Schools. Journal Administration & Leadership Educational Management, 36(1), 101—122.

DeVito, J. A. (2012). The Interpersonal Communication Book 13th Edition. United States of America: Pearson Education, Inc.

Febriani, L. (2014). Komunikasi Interpersona Pemimpin Terhadap Motivasi Kerja Karyawan Pada PT Aneka Warna Indah. Jakarta: Binus University

Ghanbari, S., & Eskandari, A. (2013). Organizational Climate, Job Motivation and Organizational Citizenship Behavior. International Journal of Management Perspective, Vol. 1. No. 3, 1-14.

Goris, J. R. (2007). Effects of satisfaction with communication on the relationship between individual-job congruence and job performance/satisfaction. Journal of Management Development, 26(8), 737—752.

Harris, T. E., & Nelson, M. D. (2008). Applied organizational communication: Theory and practice in a global environment. New York: Lawrence Erlbaum.

Hasibuan, M. (2009). Organisasi dan Motivasi: Dasar Pemikiran Produktifitas. Jakarta: Bumi Aksara.

Ichdinasari, S. (2014). Komunikasi Nonverbal Terhadap Motivasi Kerja Pegawai Kedutaan Besar India di Jakarta. Jakarta: Binus University.

Kaur, A. (2013). Maslow’s Need Hierarchy Theory: Applications and Criticisms. Global Journal of Management and Business Studies. Volume 3, Number 10(2013), 1061-1064

Kevin. (2014). Komunikasi Nonverbal Terhadap Motivasi Kerja Karyawan PT Maju Bertiga Indonesia. Jakarta: Binus University

Kriyantono, R. (2009). Teknik Praktis Riset Komunikasi. Jakarta: Kencana

Murniarti, E. (2012). Hubungan Kepemimpinan Kepala Sekolah dan Kedisiplinan terhadap Motivasi Kerja Guru di Perguruan Setia Bhakti Tangerang. Jurnal Manajemen, 1, 31-48.

Mangkunegara, A. P. (2005). Sumber Daya Manusia Perusahaan. Bandung: Remaja Rosdakarya

Meilita, M. (2014). Pengaruh Iklim Komunikasi Organisasi dan Kepuasan Kerja Karyawan Terhadap Motivasi Kerja Karyawan (Studi Kasus Pada Karyawan Bagian Transaksi Energi PT. PLN (Persero) Wilayah Kalimantan Barat Area Sanggau). E-journal Universitas Atma Jaya Yogyakarta, 1-14.

Moleong, L. J. (2008). Metodologi Penelitian Kualitatif. Bandung: Remaja Rosdakarya

Morissan. (2013). Teori Komunikasi Individu Hingga Massa. Jakarta: Kencana Prenada Media Group.

Muhammad, A. (2014). Komunikasi Organisasi (ed. 13th). Jakarta: Bumi Aksara.

Noni. (2014). Komunikasi Internal Vertikal Dengan Kinerja Karyawan O’COFFEE CLUB Outlet Pondok Indah, Jakarta. Jakarta: Binus University

Pace, R. W., & Faules, D. F. (2010). Komunikasi Organisasi Strategi Meningkatkan Kinerja Perusahaan (7 ed.). In D. Mulyana, (Ed.), & D. Mulyana, (Trans). Bandung: PT Remaja Rosdakarya.

Rajhans, K. (2012). Effective Organizational Communication: a Key to Employee Motivation and Performance. Interscience Management Review (IMR), 2 (2), 81-85. ISSN: 2231-1513.

Siagian, Sondang P. (2012). Teori Motivasi dan Aplikasinya. Jakarta: Rineka Cipta.

Siburian, T. A. (2013). The Effect of Interpersonal Communication, Organizational Culture, Job Satisfaction, and Achievement Motivation to Organizational Commitment of State High School Teacher in the District Humbang Hasundutan, North Sumatera, Indonesia. International Journal of Humanities and Social Science, 3(12), 247-264.

Siregar, S. (2013). Metode Penelitian Kuantitatif: Dilengkapi Perbandingan Perhitungan Manual & SPSS. Jakarta: Kencana Prenada Media Group.

Sugiyono. (2013). Metode Penelitian Kuantitatif Kualitatif dan R&D (ed. 19th). Bandung: ALFABETA.

Sunyoto, Danang. (2013). Teori, Kuesioner, dan Proses Analisis Data Perilaku Organisasional. Yogyakarta: CAPS

Tordera, N., V., G.-R., & Peiro´, J. M. (2008). The moderator effect of psychological climate on the relationship between leader-member exchange (LMX) quality and role overload. European Journal of Work and Organizational Psychology, 17, 55-72.

Tripathi, P. C., & Reddy, P. N. (2012). Principles of Management. New Delhi: The McGram-Hill Company.

Velez, Jonathan J. (2012). Instructor Verbal and Nonverbal Immediacy and the Relationship with Student Self–efficacy and Task Value Motivation. Journal of Agricultural Education, 53(2).

Wibowo. (2013). Manajemen Kinerja (Vol. 3). Jakarta: PT Raja Grafindo Persada

Downloads

Published

2016-01-30

Issue

Section

Articles
Abstract 29324  .
PDF downloaded 15273  .