Pengaruh Persepsi Terhadap Dukungan Organisasi dan Kecerdasan Emosi Terhadap Konflik Pekerjaan - Keluarga

Authors

  • Rahmanto Kusendi Bina Nusantara University

DOI:

https://doi.org/10.21512/humaniora.v2i1.3064

Keywords:

perceived organizational support, emotional intelligence, work family conflict, work environment, family environment

Abstract

This study aimed to investigate the influence of perceptions of organizational support and emotional intelligence to work  - family conflict in an organization. This study involved 60 employees of private respondent is married and works in three service companies in Jakarta. Samples distributed in 85 respondents in the three companies, but that pass the requirements of the study amounted to 60 people. Hypothesis testing using the formula of normality One - Sample Kolmogorov - Smirnov and statistical analysis performed using simple linear regression. The results showed that perceptions of organizational support has a direct impact on the level of work-family conflict with a significance level of p = 0024. In the results of this study also found that emotional intelligence does not serve as a means to intervene between the perception of organizational support with work-family conflict.

 

Dimensions

Plum Analytics

Author Biography

Rahmanto Kusendi, Bina Nusantara University

Jurusan Psikologi, Fakultas Psikologi

References

Allen, T. D., Herst, D. E., Bruck, C. S., & Sutton, M. (2000). Consequences associated with work-to-family conflict: A review and agenda for future research. Journal of Occupational Health Psychology, 5, 278–308.

Beutell, N. J., & Greenhaus, J. H. (1980). Some sources and consequences of interrole conflict among married women. Proceedings of the Annual Meeting of the Eastern Academy of Management, 17, 2-6.

Deluga, R. J. (1998). Supervisor trust building, leader-member exchange and organizational citizenship behaviour. Journal of Occupational and Organizational Psychology, 67, 315-326.

Departemen Tenaga Kerja dan Transmigrasi RI. (2008). Panduan data tahunan departemen tenaga kerja dan transmigrasi RI. Pusat data dan informasi.

Eisenberger, (1984), Format for the 36- item survey of Perceived Organizational Support, University of Delaware.

Eisenberger, R., Huntington, R., Hutchison, S., & Sowa, D. (1986). Perceived organizational support. Journal of Applied Psychology, 71, 500–507.

Eisenberger, R. S., Stinglhamber, F., Vandenberghe, C., Sucharski, I., L., & Rhoades, L. (2002). Perceived supervisor support: Contribution to perceived organizational support and employee retention. Journal of Applied Psychology, 87, 565-563.

Elloy, D. F., & Mackie, B. (2002). Overload and work-family conflict among Australian dual career families, Psychological Reports, 9, 107-113.

Ferber, M. A., O’Farrell, B., & Allen, L. R. (Eds.). (1991). Work and family: Policies for a changing workforce. Washington, DC: Academy Press.

Frone, M. R. (2000). Work–family conflict and employee psychiatric disorders: The National Comorbidity Survey. Journal of Applied Psychology, 85, 888–895.

Frone, M. R., Russell, M., & Cooper, M. L. (1992). Antecedents and outcomes of work–family conflict: Testing a model of the work–family interface. Journal of Applied Psychology, 77, 65–78.

Frone, M. R., Russell, M., & Cooper, M. L. (1997). Relation of work family conflict to health outcomes: A four-year longitudinal study of employed parents. Journal of Occupational and Organizational Psychology,70, 325–335.

Geurts, S. A. E., & Demerouti, E. (2003). Work/non-work interface: Areview of theories and findings. In M. J. Schabracq, J. A. M. Winnubst, & C. L. Cooper (Eds.), The handbook of work and health psychology (pp. 279–312). New York: Wiley.

Ghozali, I. (2005). Analisis multivariate dengan program SPSS. Semarang: Badan Penerbit UNDIP.

Goleman, D. (1998). Working with emotional intelligence. New York: Bantam Dell.

Good, L. K., Sisler, G. F., & Gentry, J. W. (1988). Antecedents of turnover intentions among retail management personnel. Journal of Retailing, 64, 295–314.

Greenhaus, J. H., & Beuttel, N. J., (1985). Sources of conflict between work and family roles. Academy of Management Review, 10, 76-88.

Grzywacz, J. G., & Fuqua, J. (2000). The social ecology of health: Leverage points and linkages. Behavioral Medicine, 26, 101–115.

Grzywacz, J. G., & Bass, B. L. (2003). Work, family, and mental health: Testing different models of work–family fit. Journal of Marriage and Family, 65, 248–261.

Hutchison, S. (1997). A path model of perceived organizational support. Journal of Social Behavior and Personality, 12, 159–174.

Kahn, R. L., Wolfe, D. M., Quinn, R., Snoek, J. D., & Rosenthal, R. A. (1964). Organizational stress. New York: Wiley

Kanter, R. M. (1977). Work and family in the United States: A critical review and agenda for research and policy. New York: Russel Sage Foundation.

Kelloway, E. K., Gottlieb, B. H., & Barham, L. (1999). The source, nature, and direction of work and family conflict: A longitudinal investigation. Journal of Occupational Health Psychology, 4, 337–346.

Konovsky, M. A., & Pugh, S. D. (1994). Citizenship behaviour and social exchange. Academy of Management Journal. 37(3): 656-669.

Kossek, E. E., & Ozeki, C. (1998). Work–family conflict, policies, and the job-life satisfaction relationship: A review and directions for organizational behavior–human resources research. Journal of Applied Psychology, 83, 139–149.

Lawton & Nahemow, (1973). Variation in living environments among community-dwelling elders. Diunduh tanggal 20 Juli 2009 http://opr.princeton.edu/papers/opr0403.pdf Diunduh 6 Juli 2008.

Mayer, J. D., & Salovey, P. (1993). The intelligence of emotional intelligence. Intelligence, 17, 433-442.

Netemeyer, R. G., Boles, J. S., & McMurrian, R. (1996). Development and validation of work–family conflict and family–work conflict scales. Journal of Applied Psychology, 81, 400–410.

O’Driscoll, M. P., Ilgen, D. R., & Hildreth, K. (1992). Time devoted to job and off-job activities, interrole conflict, and affective experiences. Journal of Applied Psychology, 77, 272–279.

Putti, J., M., Aryee, S., & Phua, J. (1990). Communication Relationship Satisfaction and Organizational Commitment. Group & Organization Studies. 15 (1), 44.

Revi (2006). Alat ukur emotional intelligence Alat ukur psikologi, tidak diterbitkan. Fakultas Psikologi Universitas Tarumanagara, Jakarta.

Rhoades, L., & Eisenberger, R. (2002). Perceived organizational support: A review of the literature. Journal of Applied Psychology, 87, (4), 698-714.

Shore, L. M., & Shore, T. H. (1995). Perceived organizational support and organizational justice. In R. Cropanzano & M. Kacmar (Eds.), Organizational politics, justice and support: Managing the social climate in the work place (pp. 149-164). Westport, CT: Quorum Books.

Thomas, L. T., & Ganster, D. C. (1995). Impact of family-supportive work variables on work–family conflict and strain: A control perspective. Journal of Applied Psychology, 80, 6–15.

Universitas Tarumanagara. (2006). Psychological well-being scale. Alat ukur psikologi, tidak diterbitkan. Fakultas Psikologi Universitas Tarumanagara, Jakarta.

Valcour, M. (2007). Work-based resources as moderators of the relationship between work hours and satisfaction with work-family balanced. Journal of Applied Psychology, 92, (6), 1512-1523.

Wayne, S. J., Shore, L. M., & Liden., R. C. (1997). Perceived organizational support and leader-member exchange: A social exchange perspective. Academy of Management Journal, 40, 82–111.

Wright, T., & Cropanzano, R. (1998). Emotional exhaustion as a predictor of job performance and voluntary turnover. Journal of Applied Psychology, 83(3), 486–493.

Downloads

Published

2011-04-30

Issue

Section

Articles
Abstract 670  .
PDF downloaded 550  .