Analisis Customer Value pada Perancangan Aplikasi E-Procurement di PT Indesso Aroma
DOI:
https://doi.org/10.21512/comtech.v2i2.2837Keywords:
e-procurement, gap analysis, OOAD, cost benefit analysis, customer valueAbstract
More online business applications are utilized by companies; one of which is e-procurement. PT Indesso Aroma as a manufacturing company of essential oils, natural extracts, and aromatic chemicals products needs to improve its conventional procurement process to e-procurement to be more effective and efficient. For that, a research is conducted towards the performance and interest of the company's procurement system. Furthermore, the current SAP system application support is developed, as the customer values are analyzed using gap analysis to see the benefits of its application for the company. The e-procurement design uses OOAD method with UML diagram notation including analysis of problem domain, application domain, architectural design and component design. Cost-benefit analysis is performed to see an increase in customer value from the e-procurement application based on measurements of NPV, IRR and ROI of investing in the e-procurement design. Thus an e-procurement application is created that is expected to improve the company’s procurement process with several key features such as Purchase requisition, Purchase Order, Purchase Return, Supplier Catalog and Supplier Quotation.
Plum Analytics
References
Block, S. B., Hirt, G. A., Danielsen, B. R. (2009). Foundations of Financial Management, (13th ed.). New York: McGraw-Hill/Irwin.
Gitman, Lawrence J. (2006). Principle of Managerial Finance, (11th ed.). New York: Pearson-
Addison Wesley.
Kalakota, Ravi & Robinson. Marcia. (2001). E-business 2.0: Roadmap for Success. Boston: Addison-Wesley.
Remenyi, D., Bannister, F., Money, A. (2007). The Effective Measurement and Management of ICT Cost & Benefit, (3rd ed.). Oxford: Elsevier.
Whitten, J. L., Bentley, L. D., Ditmann, K. C. (2001). System Analysis and Design Method, (5th ed.). London: Prentice Hall.
Downloads
Published
Issue
Section
License
Authors who publish with this journal agree to the following terms:
a. Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution License - Share Alike that allows others to share the work with an acknowledgment of the work's authorship and initial publication in this journal.
b. Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgment of its initial publication in this journal.
c. Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work.
USER RIGHTS
All articles published Open Access will be immediately and permanently free for everyone to read and download. We are continuously working with our author communities to select the best choice of license options, currently being defined for this journal as follows:
