Peran Media Sosial di Internet pada Penerapan Proses Knowledge Management

Authors

  • Sartika Kurniali Bina Nusantara University

DOI:

https://doi.org/10.21512/comtech.v2i1.2729

Keywords:

knowledge management, social media, internet

Abstract

Knowledge management application on the internet keeps growing. It happens because the Internet offers new opportunities to use the knowledge assets, defines and spreads type of new knowledge assets, even to outside the organization. On the internet, appear social media that enable internet-based knowledge sharing system. As we know social media is not something new and has undergone many changes that allow for more interactive interaction and much greater number of users now. The research results showes that knowledge management and social media have nearly similar components. This allows the role of social media on the knowledge management application, such as collaboration tools coming with a clear business purpose.

 

Dimensions

Plum Analytics

References

Bhatt, Dilip. (2000). Excellence Model and Knowledge Management Implications. Diakses dari (http://www.eknowledge managementcenter.com/articles/1010/1010.htm.

Bhatt, Dilip. (2000). Knowledge Components. Diakses dari http://www.eknowledgecenter.com/articles/1010/1010.htm

Carrillo, P., Robinson, H., Al-Ghassani, A., Anumba, C. (2004). Knowledge Management in UK construction: Strategies, Resources and Barriers. Project Management Journal. 35 (1), 46.

Cavazza, Fred. (2008). Social Media Landscape. Diakses (http://www.fredcavazza.net/2008/06/09/social-media-landscape/.

Davenport, Tom. (2008). The Muddle in the Collaboration Middle. Diakses dari (http://blogs.harvardbusiness.org/davenport/2008/04/the_muddle_in_the_collaboratio.html.

Jennex, Murray E. (2008). Knowledge Management Concepts, Methodologies, Tools and Applications. Hershey: IGI Global.

Jiang, Tingting and Daqing, He. (2006). Redefining Social Network Services: A Solution to Personal Information and Knowledge Management Proceeding.

Kosasih, Natalia dan Sri Budiani. (2007). Pengaruh Knowledge Management Terhadap Kinerja Karyawan: Studi Kasus Departemen Front Office Surabaya Plaza Hotel. Jurnal Manajemen Perhotelan, 3 (02), 80-88.

Li, Charlene and Josh Bernoff. (2008). Groundswell: Winning in a World Transformed by Social Technologies. Massachusetts: Harvard Business Press.

Polanyi, M. (1967). The Tacit Dimension. New York: Anchor Day Books.

Porter, Michael E. (2001). Strategy and the Internet. Harvard Business Review, 79 (3), 63–78.

Safko, Lon and Brake, David K. (2009). The Social Media Bible: Tactics, Tools, and Strategies for Business Success. New Jersey: John Wiley & Sons.

Downloads

Published

2011-06-01

Issue

Section

Articles
Abstract 1953  .
PDF downloaded 2430  .