Evaluasi Knowledge Management System di Kompas Gramedia Menggunakan Analisis Faktor
Keywords:knowledge management system, KM Portal, factor analysis
Evaluation of Knowledge Management System (KMS) is performed to determine the state of KM Portal and provide suggestions to improve the benefits and usability for employee and the company. The evaluation analysis of KMS uses factor analysis to determine the factors that influence user awareness in using KM Portal of Kompas Gramedia. The analysis shows three factors: the quality of KM Portal and user support; user participation; processes and procedures. All factors produced a model that can be used for the control of KM Portal. In accordance with the data processing, the current state of KM Portal is enough. This situation has not yet met the standards that company desires so the company needs further development to obtain a perfect score.
Forcadell, Francisco J. and Guadamillas, Fatima. (2002). A case study on the implementation of a knowledge management strategy oriented to innovation. Knowledge and Process Management, 9 (3), 162.
Hair, J. F., Anderson, R. E., Tatham, R. L. dan Black, W. C. (2006). Multivariate Data Analysis (6th edition). Harlow: Prentice Hall UK.
Kim Yong Jin, Chaudhury, A., Rao, H Raghav. (2002). A knowledge management perspective to evaluation of enterprise information portal. Knowledge and Process Management, 9 (2), 57 – 71.
Malhotra, Yogesh. (2005). Intergratif knowledge management technologies in organizational business processes: getting real time enterprises to deliver real business performance. Journal of Knowledge Management, 9 (1), 7 – 28.
McCuiston, Velma E. (2005). Knowledge management implementation: HR executives speak out. Proquest Journal of Applied Management and Entrepreneurship, 10 (1), 20.
Pallant, Julie. (2005). SPSS Survival Manual. Sidney: Ligare.
Robertson, S. (2002). A tale of knowledge sharing systems. Journal of Knowledge Management, 6 (3), 295-308.
Sambamurthy, V. dan Subramani, M. (2005). Special issue in information technologies and knowledge management. MIS Quarterly, 29 (1), 1 – 7.
Sugiyono. (2008). Metode Penelitian Bisnis. Bandung: Alfabeta.
Weidner, Douglas. (2006). Certified Knowledge Manager Handout. Washington: KM Institute International.
Authors who publish with this journal agree to the following terms:
a. Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution License - Share Alike that allows others to share the work with an acknowledgment of the work's authorship and initial publication in this journal.
b. Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgment of its initial publication in this journal.
c. Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work.
All articles published Open Access will be immediately and permanently free for everyone to read and download. We are continuously working with our author communities to select the best choice of license options, currently being defined for this journal as follows: