Pengembangan Framework Sistem Informasi Antrian pada Student Service Center Binus University

Authors

  • Reina Reina Bina Nusantara University
  • Josef Bernadi Gautama Bina Nusantara University

DOI:

https://doi.org/10.21512/comtech.v5i2.2178

Keywords:

information systems, queue, framework, service

Abstract

Queues can be found in all aspects of life, especially in the service industry, including at Binus University in the Student Service Center. Sizeable number of students at certain arrival time, has led to a long queue and this affects student discomfort in waiting. Queue information systems that exist today should be
developed further in order to improve the comfort of the user, such as information that is integrated with a student desk, both in seeing a queue number, and knowing the history queue. The research method used is the
three phases of the Software Development Life Cycle methods Problems and Opportunities, System Requirements and System Design. The result of this research is a framework that can be used for queuing system so as to provide the freedom of time and space for the user waiting queue.

References

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Antono, S. D. 2010. Penerapan Model Simulasi pada Antrian di Bagian Pengobatan Puskesmas Prambon Kabupaten Jeruk Nganju. Jurnal Penelitian Kesehatan Suara Flores, 1(4).

Ikrimah, A., Supriyono, Kharisudin, I. (2012). Analisis Antrian Single Channel Singel Phase Pada Loket Penjualan Tiket Kereta Api Kaligung di Stasiun Poncol. UNNES Journal of

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Iswiyanti, A. S., Siringoringo, H. (2004). Analisis Antrian Loket Karcis Taman Margasatwa Ragunan DKI Jakarta. Majalah Ekonomi dan Komputer, 3(XII).

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Reina. (2012). Faktor-Faktor yang Mempengaruhi Kepuasan Mahasiswa Pada Universitas Bina Nusantara. Binus Business Review, 563-572.

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Published

2014-12-01

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