Vol. 3 No. 1 (2010): Published on November 2010

Articles

• ONLINE BEHAVIOURAL INTENTIONS: AN EMPIRICAL INVESTIGATION OF ANTECEDENTS AND MODERATORS

  Rini Setiowati, Natalia Dermawan

  1 - 23

  • PDF

  Abstract 226  . Downloaded 320

• THE EFFECTS OF COUNTRY OF ORIGIN AND PERCEIVED RISK ON INITIAL TRUST: AN EXPERIMENTAL EVALUATION OF THE PERCEPTION OF INDONESIAN CONSUMERS ON SERVICE INDUSTRY ACROSS HIGH RISK AND LOW RISK SERVICES

  Tara Farina, Feranita Feranita

  24 - 48

  • PDF

  Abstract 236  . Downloaded 274

• AN ANALYSIS ON CUSTOMERS’ LEVEL OF EXPERIENCE TOWARD SATISFACTION, IMAGE AND LOYALTY IN PEOPLE BASED SERVICE INDUSTRY, IN PARTICULAR SALON INDUSTRY IN JAKARTA

  Lydia M. Iswara, Stephanie Astri Suryani

  49 - 71

  • PDF

  Abstract 514  . Downloaded 1170

• ANALISIS PERSEPSI PENERAPAN MODEL ORGANISASI PEMBELAJARAN DI PTN “X”

  Sri Bawono, Sjafri Mangkuprawira, Heny K. Daryanto2, Ma’mun Sarma

  72 - 89

  • PDF

  Abstract 892  . Downloaded 4508

• MENINGKATKAN KUALITAS PADA PROSES PENGISIAN PULSA ELEKTRIK DENGAN MENGGUNAKAN METODE SIX SIGMA

  Johnny Harjono, Jeddy J. Sardjono

  90 – 113

  • PDF

  Abstract 341  . Downloaded 919