The Effect of Quality of Work Life, Hardiness and Perceived of Alternative Job Opportunities on Turnover Intentions

Authors

  • Ira Setyawati Bina Nusantara University

DOI:

https://doi.org/10.21512/becossjournal.v3i3.7703

Keywords:

Quality of Work Life, Hardiness, Perceived of Alternative Job Opportunities, Turnover Intentions

Abstract

Many behaviors that indicate turnover intentions in the company become a serious problem such as laziness to work, high absences, many employees do not renew their contracts, employee dissatisfaction with the company policies, high-level work stress, etc. This study aimed to examine the influence of quality of work life, hardiness, and perceived of alternative job opportunities on turnover intentions. This study method used is a quantitative method with the type of associative research. Data collection with questionnaire scale and sample of 167 employees. Data analysis uses multiple linear regression using SPSS version 26 for Windows software. This study found that quality of work life, hardiness, and perceived of alternative job opportunities together influenced turnover intentions by 57.8%. This study also provides an overview for companies to consider the aspects that may affect turnover intentions. The company needs to consider the market situations before implementing the new policies, doing employee surveys to know their perceptions, and improve the company systems to create a good work environment.

Dimensions

Plum Analytics

Author Biography

Ira Setyawati, Bina Nusantara University

Management Department, BINUS Business School Undergraduate Program

References

Albalawi, A. S., Naugton, S., Elayan, M. B., & Sleimi, M. T. (2019). Perceived organizational support, alternative job opportunity, organizational commitment, job satisfaction and turnover intention: A moderated-mediated model. Organizacija, 52(4), 310-324.

Aslam, H. D., Aslam, M., Ali, N., & Habib, B. (2013). Importance of human resource management in 21 st century: A theoretical perspective. organization, 3(3).

Astrianti, A., Najib, M., & Sartono, B. (2020). Quality of work life, organizational commitment and turnover intention in account officer of micro finance company. Sosiohumaniora, 22(1), 17-25.

Belete, A. (2018). Turnover intention influencing factors of employees: an empirical work review. Journal of Entrepreneurship & Organization Management, 7(3), 1000253.

Bilal, M., Zia-ur-Rehman, M., & Raza, I. (2010). Impact of family friendly policies on employees’ job satisfaction and turnover intention (A study on work-life balance at workplace). Interdisciplinary Journal of Contemporary Research in Business.

Cascio, W. F. (1998). Managing human resources: Productivity, quality of work life. Profit. Boston: McGraw-Hill.

Cash, M. L. (2009). The Impact of hardiness on organisational outcomes: Investigating appraisal and coping processes through alternative transactional model. Thesis. Master of Art in Psychology Massey University New Zealand, Auckland.

Chiesa, M. H. (2020). Pengaruh Kepribadian Hardiness terhadap Turnover Intention. Acta Psychologia, 2 (1), 15-23.

Evendi, R., & Dwiyanti, R. (2013). Hubungan antara hardiness (kepribadian tahan banting) dengan intensi turnover pada karyawan PT Sumber Alfaria Trijaya TBK di Wilayah Gombong Kabupaten Kebumen. Psycho Idea, 11(2).

Ghozali, I. (2009). Aplikasi analisis multivariate dengan program SPSS. Semarang: Badan Penerbit Universitas Diponegoro.

Griffeth, R. W. & Hom, P. W. (1988). A comparison of different conceptualizations of perceived alternatives in turnover research. Journal of Organizational Behavior, 9(2), 103-111.

Griffeth, R. W., Hom, P. W., & Gaertner, S. (2000). A meta-analysis of antecedents and correlates of employee turnover: Update, moderator test and research implications for the next millennium. Journal of Management, 26(3), 463-488.

Huang, T. C., Lawler, J., & Lei, C. Y. (2007). The effects of quality of work life on commitment and turnover intention. Social Behavior and Personality, 35(6), 735-750.

Ing-San, H., & Jyh-Huei, K. (2006). Effects of job satisfaction and perceived alternative employment opportunities on turnover intention – An examination of public sector organizations. Journal of American Academy of Business, Cambridge, 8(2), 254-269.

Ivanova, M. A. (2019). Main Factors of Turnover and Minimization of Turnover Rate within Business Organization. Open Journal for Research in Economics, 2(2).

Jha, S. (2009). Determinants of employee turnover intentions: A review. Management Today, 9(2).

Joo, B. K. (2010). Organizational commitment for knowledge workers: The roles of perceived organizational learning culture, leader-member exchange quality, and turnover intention. Human Resource Development Quarterly, 21(1), 69-85.

Judkins, S., Reid, B., & Furlow, L. (2006). Hardiness training among nurse managers: Building a healthy workplace. The Journal of Continuing Education in Nursing, 37(5), 202-207.

Kaya, H., & Abdioğlu, H. (2010). An empirical study on employee turnover tendency. TODAĐE’s Review of Public Administration, 4(4), 141-183.

Kharina, Zulkarnain & Nauly, M. (2018). The Effect of Person-Organization Fit and Hardiness on Turnover Intention Among Graduate Trainee of a Private Palm Oil Enterprise in Indonesia. Journal of Administrative and Business Studies JABS 2018, 4(1): 18-26

Landauer, J. (1997). Bottom-line benefits of work/life programs. Human Resouces Focus, 74(4), 3-4.

Law, D.W. (2005). Interactive organizational commitment and hardiness in public accountants’ turnover. Managerial Auditing Journal, 20(4), 383-393.

Lum, L., Kervin, J., Clark, K., Reid, F., & Sirola, W. (1998). Explaining nursing turnover intent: Job satisfaction, pay satisfaction, or organizational commitment? Journal of Organizational Behavior, 19, 305-320.

Maddi, S. R. & Kobasa, S. C. (1984). The hardy executive: Health under stress. Illinois: Down Jones-Irwin.

May, B. E., Lau, R. S. M., & Johnson, S. K. (1999). A longitudinal study of quality of work life and business performance. South Dacota Business Review, 12(1), 1-7.

Mehedintu, G., & Munteanu, A. (2016). Adaptation And Progress Through Change Management. Annals of Spiru Haret University, Economic Series, 16(4), 19-27.

Mobley, W. H. (1986). Pergantian karyawan: Sebab–akibat dan pengendaliannya. Jakarta: PT Pustaka Binaman Pressindo.

Mosadeghrad, A. M. (2013). Quality of working life and turnover intentions: implications for nursing management. International journal of research in nursing, 4(2), 47-54.

Mushtaq, A., Amjad, M. S., Bilal, B., & Saeed, M. M. (2014). The Moderating Effect of Perceived Alternative Job Opportunities between Organizational Justice and Job Satisfaction: Evidence from Developing Countries. The Journal of Business Economics and Environmental Studies, 4(1), 5-13.

Prawitasari, A. (2016). Faktor-faktor yang mempengaruhi turnover intention karyawan Pada PT. Mandiri Tunas Finance Bengkulu. EKOMBIS REVIEW: Jurnal Ilmiah Ekonomi Dan Bisnis, 4(2).

Rahman, A., Naqvi, S. M. M. R., & Ramay, M. I. (2008). Measuring turnover intention: A study of IT professionals in Pakistan. International Review of Business Research Papers, 4(3), 45-55.

Rekha, K. R. S. & Kamalanabhan, T. J. (2010). A three-dimensional analysis of turnover intention among employees of ITES/BPO sector. South Asian Journal of Management, 17(3), 85-103.

Riyono, B. (2012). Laporan Hasil Assessment QWL. CPMH. Fakultas Psikologi Universitas Gadjah Mada, Yogyakarta.

Santi, M. W., Nandini, N., & Alfiansyah, G. (2020). The effect of burnout syndrome on turnover intention using organizational commitment as an intermediate variable. Jurnal Administrasi Kesehatan Indonesia, 8(2), 109-122.

Sela, A., & Ben-Gal, H. C. (2018). Big data analysis of employee turnover in global media companies, google, facebook and others. In 2018 IEEE International Conference on the Science of Electrical Engineering in Israel (ICSEE) (pp. 1-5). IEEE.

Shahzad, K., Hussain, S., Bashir, S., Chishti, A, F., & Nasir, Z. M. (2011). Organizational environment, job satisfaction, and career growth opportunities: A link to employee turnover intentions in public sector of Pakistan. Interdisciplinary Journal of Contemporary Research in Business, 2(9), 45-56.

Soderstrom, M., Dolbier, C., & Leiferman, J. (2000). The relationship of hardiness, coping strategies, and perceived stress to symptoms of illness. Journal of Behavioral Medicine, 23(3), 311-328.

Sugiyono. (2017). Metode Penelitian Kuantitatif Kualitatif dan R&D. Bandung: Alfabeta.

Suliyanto. (2011). Ekonometrika terapan: Teori dan aplikasi dengan SPSS. Yogyakarta: Penerbit Andi

Widharti, M. Y. (2010). Hubungan kualitas kehidupan kerja dan komitmen karir dengan intensi turnover pada karyawan TB. Gramedia. (Unpublished master’s Thesis). Universitas Gadjah Mada, Yogyakarta.

Zare, H., Haghgooyan, Z., & Asl, Z. K. (2012). Determining and prioritizing the criteria and scales of quality of work Life (QWF) by AHP method. European Journal of Social Sciences, 27(3), 346-359.

Downloads

Published

2021-09-30

Issue

Section

Articles
Abstract 920  .
PDF downloaded 870  .