Pengaruh Job Involvement dan Job Satisfaction terhadap Organizational Citizenship Behaviour serta Dampaknya pada Knowledge Sharing di PT Indolift Sukses Abadi

Authors

  • Tinjung Desy Nursanti Bina Nusantara University
  • Ebenhaezer Samudera Bina Nusantara University
  • Fajar Widiansyah Bina Nusantara University

DOI:

https://doi.org/10.21512/bbr.v6i2.972

Keywords:

job involvement, job satisfaction, organizational citizenship behaviour, knowledge sharing

Abstract

The research was conducted at PT Indolift Sukses Abadi, a folklift distributor that sells and distributes all heavy equipment products. The objective of this study was to determine whether there is any influence of job involvement and job satisfaction on organizational citizenship behavior that impact to knowledge sharing. Data were obtained by distributing a questionnaire to 100 respondents of the company; and then were processed using Path Analysis Technique. Based on this research, job involvement and job satisfaction partially and simultaneously have influence on organizational citizenship behaviour. Then, job satisfaction and organizational citizenship behaviour partially have influence on knowledge sharing. However, job involvement partially has no influence on knowledge sharing. Nevertheless, job involvement, job satisfaction, and organizational citizenship behavior simultaneously have influence on knowledge sharing.

Dimensions

Plum Analytics

Author Biographies

Tinjung Desy Nursanti, Bina Nusantara University

School of Business Management

Ebenhaezer Samudera, Bina Nusantara University

School of Business Management

Fajar Widiansyah, Bina Nusantara University

School of Business Management

References

Al-Zu'bi, H. A. (2011). Organizational citizenship behaviour and impacts on knowledge sharing. International Business Research, 4(3), 221–227.

Bateman, T. S., & Organ, D. W. (1983). Job satisfaction and the good soldier: The relationship between affect and employee citizenship. Academy of Management Journal, 26(4), 587–595.

Brown, S. P. (1996). A meta-analysis and review of organizational research on job involvement.

Psychological Bulletin, 120(2), 235–255.

Daft, R. L. (2010). Organization Theory and Design (10 ed). USA: Cengage Learning.

Ho, C. T. B., Hsu, S. F., & Oh, K. B. (2009). Knowledge sharing: Game and reasoned action perspectives. Industrial Management & Data Systems, 109(9), 1211–1230.

Organ, D. W. (1977). A reappraisal and reinterpretation of the satisfaction-causes-performance hypothesis. Academy of Management Review, 2(1), 46–53.

Probst, G. J. B., Steffen, R., & Romhardt, K. (2000). Managing Knowledge: Building blocks for success. Chichester: John Wiley & Sons.

Sekaran, U., & Bougie, R. (2010). Research Methods for Business: A skill building approach (5th ed). Jakarta: Salemba Empat.

Siemsen, E., Roth, A.V., & Balasubramanian, S. (2008). How motivation, opportunity, and ability drive knowledge sharing: The constraining-factor model. Journal of Operations Management, 26(3), 426–445.

Sugiyono. (2009). Metode Penelitian Bisnis. Bandung: Alfabeta.

Teh, Pai-Lee, & Sun, H. (2012). Knowledge sharing, job attitudes and organisational citizenship behaviour. Industrial Management and Data Systems, 112(1), 64–82.

Downloads

Published

2015-08-31
Abstract 661  .
PDF downloaded 901  .