1.
Jonathan H. Analisis Pengaruh E-Service Quality terhadap Customer Satisfaction yang Berdampak pada Customer Loyalty PT Bayu Buana Travel Tbk. Journal The Winners [Internet]. 2013Sep.30 [cited 2024Nov.24];14(2):104-12. Available from: https://journal.binus.ac.id/index.php/winners/article/view/650