Liawatimena S, Arifianto T, Saliu Y, Salim HA. Analisis Customer Relationship Management terhadap Kepuasan Pasien Pusat Jantung Nasional Harapan Kita. Journal The Winners [Internet]. 2002Mar.31 [cited 2024Nov.24];3(1):56-78. Available from: https://journal.binus.ac.id/index.php/winners/article/view/3832