Logahan JM, Meliala JS, Putong I. Mapping the Customer Experience Management Strategies for Customer Loyalty in Retail Hypermarket Jabodetabek. Journal The Winners [Internet]. 2015 Mar. 31 [cited 2025 Jul. 24];16(1):15-24. Available from: https://journal.binus.ac.id/index.php/winners/article/view/1539