Simbolon, Freddy Pandapotan, and Lena Yanti. “Customer Engagement in Higher Education: How Important the Role of Social Media Marketing, E-Service Quality, and E-Satisfaction for Generation Z Students? ”. Journal The Winners 22, no. 1 (March 30, 2021): 15-23. Accessed November 21, 2024. https://journal.binus.ac.id/index.php/winners/article/view/6970.