Nasir, Muhadjir, and Febri Rachmawati. “Pengaruh Pelayanan Dan Asosiasi Merek Terhadap Kepercayaan Pelanggan Bengkel Kendaraan Bermotor Dan Dampaknya Terhadap Preferensi Rekomendasi”. Journal The Winners 10, no. 2 (September 30, 2009): 100-108. Accessed July 22, 2024. https://journal.binus.ac.id/index.php/winners/article/view/704.