TAURIANA, D.; ANDHIKA, A. Bauran Pemasaran, Manajemen Hubungan Pelanggan dalam Menciptakan Loyalitas Konsumen. Journal The Winners, [S. l.], v. 11, n. 1, p. 34-42, 2010. DOI: 10.21512/tw.v11i1.698. Disponível em: https://journal.binus.ac.id/index.php/winners/article/view/698. Acesso em: 23 nov. 2024.