BUDIMAN, B.; MURYATI, I. A. Y. Customer Relationship Management (CRM) dan Nilai Pelanggan terhadap Loyalitas Pelanggan. Journal The Winners, [S. l.], v. 11, n. 2, p. 151-159, 2010. DOI: 10.21512/tw.v11i2.692. Disponível em: https://journal.binus.ac.id/index.php/winners/article/view/692. Acesso em: 27 nov. 2024.