SOERJANINGSIH, T. W. Peningkatan Mutu Proses Perguruan Tinggi Melalui Sistem Mutu Iso 9000. Journal The Winners, [S. l.], v. 5, n. 2, p. 79-89, 2004. DOI: 10.21512/tw.v5i2.3853. Disponível em: https://journal.binus.ac.id/index.php/winners/article/view/3853. Acesso em: 22 jul. 2024.