JIE, Ferry; AKPOLAT, Hasan; SHARMA, Deepak; IRISH, James. How Can Every Organization Manage the Operational Risk?. Journal The Winners, [S. l.], v. 3, n. 1, p. 88–103, 2002. DOI: 10.21512/tw.v3i1.3836. Disponível em: https://journal.binus.ac.id/index.php/winners/article/view/3836. Acesso em: 24 may. 2025.