SRIWIDADI, T. Manajemen Mutu Terpadu. Journal The Winners, [S. l.], v. 2, n. 2, p. 107-115, 2001. DOI: 10.21512/tw.v2i2.3817. Disponível em: https://journal.binus.ac.id/index.php/winners/article/view/3817. Acesso em: 22 jul. 2024.