Tjoe, T.F. and Sarjono, H. 2007. Model Rantai Markov Pangsa Pasar Operator Selular di Universitas Bina Nusantara, Jakarta Barat. Journal The Winners. 8, 2 (Sep. 2007), 139-154. DOI:https://doi.org/10.21512/tw.v8i2.736.