Comparative Evaluation of ChatGPT, Gemini, Claude, DeepSeek, and Grok for Descriptive Statistical Analysis of Likert-Scale UAT Data
DOI:
https://doi.org/10.21512/ijcshai.v3i2.16335Keywords:
Large Language Models, User Acceptance Testing, Descriptive Statistics, Comparative AnalysisAbstract
Large Language Models (LLMs) may be employed as an aid for data analysis such as calculating descriptive statistics from questionnaire responses. Nevertheless, how well the calculations of UAT data are accurate is in need of additional evaluation. The purpose of this study was to assess ChatGPT, Gemini, Claude, DeepSeek, and Grok when analyzing five-point Likert-scale UAT data; the reference software was IBM SPSS Statistics 26. The study utilized questionnaire responses from ten participants to five items. All models were provided with the same data set and prompt to calculate respondent-level scores and descriptive measures including minimum, maximum, mean, standard error, standard deviation, and variance. Then, the calculated results were compared to the corresponding SPSS results. Overall, the majority of the results obtained by the models agreed with the SPSS results; however, there were some discrepancies in the variance results for Q1, Q3, and Q4. Additionally, DeepSeek had a slightly different result for the standard deviation of the total scores. There was no additional calculation or controlled test conducted to identify why the models differed. The study generally demonstrated that the results of the five models were consistent with the SPSS generated results for the data set analyzed. However, this does not suggest that the models will yield similar results when applied to other data sets, or when utilizing alternative statistical methods. Researchers conducting future studies may want to apply larger data sets, conduct multiple replications of experiments, and apply different forms of statistical analysis to evaluate how effectively LLMs operate under varying experimental conditions. Should a study require high degrees of numeric precision, researchers may wish to compare the results produced by an LLM to those produced by a widely accepted statistical software package.
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