CHANDRA, A. N.; ANUGRAH, A. H.; SETYOKO, C. A. Pencapaian Tujuan Perusahaan dengan Customer Relationship Management pada Industri Jasa Telekomunikasi. ComTech: Computer, Mathematics and Engineering Applications, [S. l.], v. 4, n. 2, p. 950-960, 2013. DOI: 10.21512/comtech.v4i2.2536. Disponível em: https://journal.binus.ac.id/index.php/comtech/article/view/2536. Acesso em: 28 mar. 2025.