ELIDJEN, E. A Review Of CEM: Customer Engagement as Innovation Co-Creator. ComTech: Computer, Mathematics and Engineering Applications, [S. l.], v. 4, n. 2, p. 914-926, 2013. DOI: 10.21512/comtech.v4i2.2531. Disponível em: https://journal.binus.ac.id/index.php/comtech/article/view/2531. Acesso em: 29 mar. 2025.