SUHARTONO, Joni; CAHYADI, Ardyan Valentino; YUNUS, David. Perancangan Aplikasi Customer Relationship Management untuk Meningkatkan Pelayanan pada Rumah Sakit St. Carolus. ComTech: Computer, Mathematics and Engineering Applications, [S. l.], v. 6, n. 2, p. 161–172, 2015. DOI: 10.21512/comtech.v6i2.2261. Disponível em: https://journal.binus.ac.id/index.php/comtech/article/view/2261. Acesso em: 4 jul. 2025.