IRFANDHI, K.; INDRAWATI, A.; ALEXANDRA, D.; WANANDI, K.; HARISKY, Y.; LIAWATIMENA, S. Impelementation of Information Technology Service Management at Data And Information System Center of XYZ University. ComTech: Computer, Mathematics and Engineering Applications, [S. l.], v. 7, n. 1, p. 41-52, 2016. DOI: 10.21512/comtech.v7i1.2220. Disponível em: https://journal.binus.ac.id/index.php/comtech/article/view/2220. Acesso em: 14 mar. 2025.