Rancangan Sistem Informasi Pengendalian Kualitas Produk Barrel pada PT OneJect Indonesia dengan Metode Six Sigma

Authors

  • J. Sudirwan Bina Nusantara University
  • M. Marciano L. Bina Nusantara University

DOI:

https://doi.org/10.21512/comtech.v4i2.2606

Keywords:

quality, DMAIC, control chart, Pareto, cause and effect, five whys, FMEA, OOAD, UML

Abstract

PT OneJect Indonesia faces the high level of defect on its barrel products. To overcome this problem, this study proposes an application quality control based on information system. We implement requirement analysis based on the needs of quality control methods, while to lower the defect rate we utilize Six Sigma
method with DMAIC (define, measure, analyze, improve, control) phases. In define phase we determine the type of product to be investigated using Critical to Quality, as well as the problems and objectives. In measure phase we calculate DPMO value and sigma level; sigma value of 3.520 is obtained. Then we calculate P control chart to see the production process control. In analyze phase we create pareto diagram to see the types of dominant defects. Then we create cause-and-effect diagram to determine the cause of defects, and five whys diagram to determine the root causes of the defects. In improve phase, we do improvement analysis through FMEA table by calculating the RPN value to determine the failure modes to be controlled. In control phase, we implement the proposal and simulation of sigma value increase. The analysis and design uses object-oriented information system by Lars Mathiasen, and UML as the requirement modeling and the design system. The results obtained are the documents of top-level analysis and design of information system as a quality control material for the actual system development.

Dimensions

Plum Analytics

Author Biographies

J. Sudirwan, Bina Nusantara University

Information Systems Department, School of Information Systems,

M. Marciano L., Bina Nusantara University

Information Systems Department, School of Information Systems,

References

Evans, Lindsay. (2007). An Introduction to Six Sigma & Process Improvement. Jakarta: Salemba Empat.

Hidayat, Anang. (2007). Strategi Six Sigma: Peta Pengembangan Kualitas dan Kinerja Bisnis. Jakarta: Elex Media Komputindo.

Gaspersz, Vincent. (1998). Statistical Process Control: Penerapan Teknik – Teknik Statistikal dalam Manajemen Bisnis Total. Jakarta: Yayasan Indonesia Emas, Institut Vincent bekerja sama dengan Gramedia Pustaka Utama.

Gaspersz, Vincent. (2002). Pedoman Implementasi Program Six Sigma Terintegrasi dengan ISO 9001:2000, MBNQA dan HACCP. Jakarta: Gramedia Pustaka Umum.

Mathiassen, Lars. (2002). Object Oriented Analysis & Design. Aalborg, Denmark: Marko Publishing.

Pande, Peter S., Neuman, Robert P., Cavanagh, Roland R., Prabantini, D. (2000). The Six Sigma Way: Bagaimana GE, Motorola dan Perusahaan Terkenal Lainnya Mengasah Kinerja Mereka.

Yogyakarta: Andi.

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Published

2013-12-01

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Section

Articles
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