Upaya Penurunan Kejadian Kehilangan Gelas Berukuran Sedang Melalui Penerapan Metode Quality Control Circle (QCC) di Unit Gizi, RS ABC, Jakarta
DOI:
https://doi.org/10.21512/comtech.v3i1.2452Keywords:
Nutritionist, Quality Cost, Quality Control CircleAbstract
Nutrition Department of ABC Hospital provides food and beverage for all inpatients based on nutrition standard from their practioners. Therefore, Nutrition Department needs several types of cutlery for serving them food and beverage as needed. The stock of these types of cutlery should be maintained by nutrionists. During August and September 2011, the stock of middle-sized glasses had been deficit. This condition made the Nutrition Department initiate a QCC group named Sushi to prevent the deficit by strengthening the control over the stock. After this improvement, they had successfully suppressed the deficit from 193 to 77 units or 60.10%. Due to hospital regulation that every lost should be redeemed by nutritionist, this improvement had also enable the department to suppreesed the cost of lost units (quality cost).
Plum Analytics
References
Besterfield, Dale H. (2003). Total Quality Management (3rd edition). New Jersey: Prentice Hall.
Downloads
Published
Issue
Section
License
Authors who publish with this journal agree to the following terms:
a. Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution License - Share Alike that allows others to share the work with an acknowledgment of the work's authorship and initial publication in this journal.
b. Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgment of its initial publication in this journal.
c. Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work.
USER RIGHTS
All articles published Open Access will be immediately and permanently free for everyone to read and download. We are continuously working with our author communities to select the best choice of license options, currently being defined for this journal as follows:
