Persepsi Pelanggan terhadap Online Branding pada Website Binus University

Authors

  • Meyliana Meyliana Bina Nusantara University
  • Henry Antonius E. W. Bina Nusantara University
  • Stephen W. Santoso Bina Nusantara University

DOI:

https://doi.org/10.21512/comtech.v3i2.2312

Keywords:

customer perception, digital marketing framework, online branding

Abstract

Implementation of e-marketing or digital marketing help companies compete in the free market. For that, the company needs to obtain information about the customer perception in assessing e-marketing or its digital marketing (website). The research uses digital marketing framework method that consists of several variables, such as attract, engage, retain, learn, relate and online branding in which the hypothesis is tested by correlation analysis and regression analysis. Based on correlation analysis, all the hypotheses of H1 is received (related) and based on regression analysis, all the hypotheses H1 is accepted (effectible).

Dimensions

Plum Analytics

References

Hays, W. L. (1976). Quantification in Psychology. New Delhi: Prentice Hall.

Kam, H., Sjarwani, C., Wijaya, Kiki H., Meyliana. (2011). Analisis Persepsi Pelanggan terhadap Online Branding (Studi Kasus BINUS.AC.ID). Skripsi tidak diterbitkan. Universitas Bina Nusantara, Jakarta.

Kierzkowski, A., McQuade, S., Waitman, R. and Zeisser, M. (1996). Marketing to the digital consumer. The McKinsey Wuartely, 3, 5 – 21.

Strauss, Judy, dan Frost, Raymond. (2009). E-Marketing (5th edition). New Jersey: Prentice-Hall.

Sugiyono. (2008). Metode Penelitian Bisnis. Bandung: Alfabeta.

Teo, Thompson S.H. and Jek Swan Tan. 2002. Senior executives’ perceptions of business-toconsumer (B2C) online marketing strategies: the case of Singapore. Internet Research: Electronic Networking Applications and Policy, 12(3), 258 – 275.

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Published

2012-12-01

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Section

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