QR Code Reader pada Smartphone Android untuk Aplikasi Layanan Restoran

Authors

  • Dennise Adrianto Bina Nusantara University
  • Violitta Yesmaya Bina Nusantara University
  • Albertus Agung Bina Nusantara University
  • Davin Timothy Ivander Bina Nusantara University
  • Elysia Elysia Bina Nusantara University
  • Nico Natalie Bina Nusantara University

DOI:

https://doi.org/10.21512/comtech.v6i2.2271

Keywords:

service, restaurant, QR Code, smartphone, android, application

Abstract

The development of today's smartphone technology has a huge impact to the world of information technology and telecommunications. The emergence of a variety of applications for smartphones can improve the performance and effectiveness of an activity. Some restaurants have made use of smartphones in the business process, but only as a recording medium order or see a list of menus available in the restaurant. The purpose of this paper is to make the application as a whole that integrated the frontend and backend operations that help the process from ordering food, serving customer to managing restaurant data such as restaurant menus, employees, and transactions. The method used is the method of analysis (study of literature, analysis of similar applications, questionnaires, and interviews) and extreme programming design method. The results of this research is frontend application for food ordering and restaurant service and a backend system that has additional features such as restaurant profiles, restaurant menu data includes descriptions, recommended menu
and images, promos, restaurant rating or menu rating, the waiter call feature, view bill and request features bill. The conclusion of this research is the developed application can help ordering process and restaurant services
process in a restaurant with good customer satisfaction and good application performance.

Dimensions

Plum Analytics

References

Almarogi, S. (2013). Ruang Lingkup Layanan Makanan dan Minuman. Diakses pada 5 Maret 2014 dari Ilmu Perhotelan : http://www.tasikhotel.com/2013/05/ruang-lingkup-layanan-makanandan.

html

AndroidPIT. (2015). Android Apps Lifestyle QikServe. Diakses pada 10 Mei 2015 dari http://www.androidpit.com/app/com.qikserve

Law, C. & So, S. (2010). QR Codes in Education. Journal of Educational Technology Development and Exchange, 3(1), 85-100.

Napitupulu, Paimin. (2007). Pelayanan Publik dan Customer Statisfiction.Bandung: PT. Alumni.

Ninemeir, J. D., & Hayes, D. K. (2006). Restaurant Operations

Management: Principles and Practices. Upper Saddle River, N.J: Pearson Prentice Hall.

Pressman, R. S. (2010). Software engineering: a practitioner’s approach 7th edition. New York: McGraw-Hill.

Ratminto &Winarsih, A.S.(2005). Manajemen Pelayanan. Yogyakarta: Pustaka Belajar.

Reynolds, D., Merritt,E.A., & Pinckney, S. (2005). Understanding menu psychology: an empirical investigation of menu design and customer responseInt. J. Hosp. Tourism Adm., 6 (1) (2005), pp. 1–9

Shneiderman, B., & Plaisant, C. (2010). Designing the User Interface: Strategies for Effective Human-Computer Interaction (5th Edition). USA: Addison-Wesley.

Sinambela, L. P. (2006). Reformasi Pelayanan Publik:Teori, Kebijakan,dan Implementasi. Jakarta: PT. BumiAksara.

Stark, J. (2012). The 10 Principles of Mobile Interface Design. Diakses pada 5 Maret 2014 dari http://www.netmagazine.com/features/10-principles-mobile-interface-design

Downloads

Published

2015-06-01

Issue

Section

Articles
Abstract 1848  .
PDF downloaded 1501  .