BOKINGS, S. H.; NURMANDI, A.; LOILATU, M. J. How Twitter Works in Public Transportation: A Case Study of Bus Rapid Transit in Jakarta and Semarang. CommIT (Communication and Information Technology) Journal, [S. l.], v. 14, n. 2, p. 53-63, 2020. DOI: 10.21512/commit.v14i2.6400. Disponível em: https://journal.binus.ac.id/index.php/commit/article/view/6400. Acesso em: 9 mar. 2025.