CHRISWANTO, Chriswanto. DEVELOPMENT OF CUSTOMER RELATIONSHIP MANAGEMENT SYSTEM TO IMPROVE SERVICE QUALITY IN PT MANULIFE LIFE INSURANCE INDONESIA. CommIT (Communication and Information Technology) Journal, [S. l.], v. 8, n. 2, p. 68–75, 2014. DOI: 10.21512/commit.v8i2.598. Disponível em: https://journal.binus.ac.id/index.php/commit/article/view/598. Acesso em: 12 may. 2025.