OCTAVIA, T. INTEGRATION OF DATABASE INTO BUSINESS PROCESS TO SUPPORT IMPLEMENTATION OF CUSTOMER RELATIONSHIP MANAGEMENT: CASE STUDY IN PT TDI. CommIT (Communication and Information Technology) Journal, [S. l.], v. 7, n. 1, p. 7-12, 2013. DOI: 10.21512/commit.v7i1.577. Disponível em: https://journal.binus.ac.id/index.php/commit/article/view/577. Acesso em: 13 mar. 2025.