HERY, H.; TARIGAN, R. E. A Study of Customer Satisfaction on Online Trading System Application of Securities Company in Indonesia Using Servqual. CommIT (Communication and Information Technology) Journal, [S. l.], v. 9, n. 1, p. 19-22, 2015. DOI: 10.21512/commit.v9i1.1651. Disponível em: https://journal.binus.ac.id/index.php/commit/article/view/1651. Acesso em: 9 mar. 2025.